The TriState IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help Ohio, Kentucky and West Virginia businesses increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Spam Protection Solutions

Regain Control over your Inbox with our unique Spam Protection solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Patriot Tech Services Inc., we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

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      What Our Clients Say

      • Fantastic Support
        Portsmouth

        As the technology and computerization continued to grow in our practice, so did our I.T. support needs. The response time from the previous company that we were using was getting longer and longer, and this became very frustrating. Unfortunately, when a practice is completely dependent upon technology, a slow response time from an I.T. support company is crippling. After I talked with Chris from...

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      • Patriot-Techs brought us into the 21st century

        We are so thankful for Patriot-Tech, they upgraded our old computers and helped us become more productive. It's great because we can help more people if we can do more. Our old computers were so slow. Thanks guys!

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      Latest Blogs

      Tip of the Week: Why Routinely Changing Your Password May Be a Bad Idea

      You’ve heard it said that it’s a best security practice to routinely change your passwords. The idea here is that, if a password were stolen, then it would lose its value when the user goes to change it. While this sounds like solid logic, new research shows that it may actually be better NOT to change your passwords.


      This may be a hard pill to swallow for IT administrators who have always required users to change their passwords every few months or so. However, seeing as this practice could make accounts less secure, it’s worth considering.

      The idea behind this theory is that, whenever a user goes to change their password, they’re often rushed or annoyed and end up creating a new password that’s less secure. The Washington Post puts it like this: “Forcing people to keep changing their passwords can result in workers coming up with, well, bad passwords.”

      Think about it, how often have you changed your password, only to change it from a complex password to one that’s easier to remember? Or, have you ever kept the same password and just added a number at the end of your new password? This covert move will do little to deter a hacker. Carnegie Mellon University researched this topic and found that users who felt annoyed by having to change their password created new passwords that were 46 percent less secure.

      Plus, let’s consider the hypothetical situation of a hacker actually stealing your password. Truth be told, once they’ve gotten a hold of your login credentials, they’ll try to exploit the password as soon as they can. If they’re successful, they’ll pose as you and change the account’s password, thus locking you out of it. In an all-too-common situation like this, the fact that you’re scheduled to change your password at the end of the month won’t change anything.

      Additionally, ZDNet points out yet another way that regularly changing passwords can make matters worse: “Regularly changed passwords are more likely to be written down or forgotten.” Basically, having a password written down on a scrap piece of paper is a bad security move because it adds another way for the credentials to be lost or stolen.

      Whether you do or don’t ask employees to change their passwords is your prerogative. However, moving forward it would be in everybody’s best interest to focus on additional ways to secure your network, instead of relying solely on passwords. This can be done by implementing multi-factor authentication, which can include SMS messaging, phone calls, emails, and even biometrics with passwords. With additional security measures like these in place, it won’t matter much if a hacker stole your password because they would need additional forms of identification to make it work.

      To maximize your company’s network security efforts, contact Patriot Tech Services Inc. at 877-874-4629.

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      When DDoS Attacks and Ransomware Combine, the Results are Ugly

      What’s worse, this variant of Cerber is more than just your typical ransomware, as it also possesses DDoS capabilities.

      DDoS, or Distributed Denial of Service, programs utilize the previously infected systems in their attacks on new victims as part of a botnet, causing the target system to cave under a deluge of useless traffic. Therefore, as an unfortunate recipient of this malware tries to resolve the problem, their system has already been assimilated into a cyber horde that’s attacking other systems.

      Cerber demands a ransom of 1.24 Bitcoins to unlock the currently uncrackable ransomware, which converts (as of this writing) to approximately $718 US dollars.

      The attack typically goes down as such: An intended victim receives an email with the ransomware. If activated, Cerber adds three files onto the desktop of the victim’s computer, each containing the same message. One is TXT format, one is HTML, and one is a Visual Basic Script that converts into an audio message. Their message reads: Attention! Attention! Attention! Your documents, photos, databases and other important files have been encrypted! The most annoying part is that every startup will trigger this message.

      The other two files also contain instructions to navigate to the Tor payment site in order to pay the ransom, with the phrase “What doesn’t kill me makes me stronger,” transcribed in Latin at the bottom. As a brief reminder, we never recommend paying a malware ransom, as there is no guarantee that they will comply and release your files, and your funding will only contribute to further attacks.

      As there is currently no known fix for Cerber, it is critical that businesses (the clear target of the ransomware) avoid falling victim to it, or any phishing-based attack for that matter. To do so, decision makers in companies should implement and enforce the following policies in their day-to-day practices.

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      1. Users should be informed of email security best practices, including not running or opening attachments from unknown sources or suspect emails in general.
      2. In case of possible infection, all files should be kept on an isolated backup to prevent data loss. An infected backup is no good, and so it should remain separate from the network to avoid such a circumstance.
      3. Be sure to keep all systems thoroughly updated with the latest versions of all your protections, as malware designers are in a constant race with their programs to outpace those who design protective programs.

      To find out more about threats like this affecting your business, subscribe to Patriot Tech Services Inc.’s blog.

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      NATO Officially Declares Cyberspace a Battlefield

      The decision by NATO declares that cyberspace can be defined as an “operational domain,” which is an area where conflict can occur. There have been some incidents of cyber attacks that have transcended from the cyber realm, to having effects in the physical world, such as the recent Ukrainian electrical grid hack, or the supposed Iranian hack of a United States dam control system. The idea is that hacking attacks can have direct effects, such as causing blackouts or turning off critical systems.

      NATO Secretary General Jens Stoltenberg made a valid observation concerning the decision to add cyberspace to the list of operational domains: “Cyber defence is part of collective defence. Most crises and conflicts today have a cyber dimension. So treating cyber as an operational domain would enable us to better protect our missions and operations.”

      Technology is so prevalent in today’s world that it’s practically impossible to imagine warfare, of any kind, that’s not assisted by it; and where there are technology systems, there are networks that can be hacked and taken advantage of. If data that’s deployed to bases or war zones is inaccurate, lives can be lost, rather than protected. Another example would be hacking critical infrastructure, like with what happened in the Ukraine, which left countless citizens without heat, electricity, and other necessities.

      In particular, NATO plans on securing its networks and focusing on helping other countries secure theirs, as well as implementing ways to identify where attacks come from, and why. In 2014, NATO changed its policies on cyber attacks to allow NATO to respond in force to any attacks against nations that are involved with the organization, so defining cyberspace as a grounds for conflict shows just how quickly this situation is escalating.

      Of course, all of this is easier said than done. Cyber security as a whole is still handled primarily on a state level, and while the US and UK plan on investing in cyber security, other countries find that it’s of low priority, or that it’s too far off to consider at this moment.

      This decision by NATO should reaffirm that your business needs to take a cautious, proactive approach to network security, as well as leverage best practices in order to minimize risk while working online. If your business falls victim to a hacking attack, you’ll realize far too late that the online world is a dangerous place filled to the brim with malicious entities. Therefore, it’s in your best interest to take a preventative approach to network security.

      Patriot Tech Services Inc. can equip your business with the tools needed to keep your IT infrastructure safe. To learn more, give us a call at 877-874-4629.

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      Latest Blog Entry

      Memes are deeply rooted into today’s online culture. Thanks to the Internet, even the most absurd things can quickly gain popularity through social media and online forums. While they might seem silly and pointless, it would be foolish to dismiss them as wastes of time; espe...

      Latest News

      Patriot Tech Services Inc. launches new website!

      Patriot Tech Services Inc. is proud to announce the launch of our new website at www.patriot-techs.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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