Managed IT Services
Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.
Our mission is to help Ohio, Kentucky and West Virginia businesses increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.
Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.
Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.
Ensure peace-of-mind in any situation with the most complete data backup solution available.
Regain Control over your Inbox with our unique Spam Protection solutions.
There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.
At Patriot Tech Services Inc., we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.
We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.
This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.
Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.
How can you foster engagement in remote and hybrid work environments, whether new to remote work or looking to improve your existing practices? Let’s explore.
Workplace engagement refers to the commitment, motivation, and connection your employees feel toward their work and organization, whether their particular workplace is in the office or elsewhere. It's about creating an environment where employees feel valued, heard, and part of a community, even when not working next to one another.
To create such an environment, it is important to recognize the hallmarks of a solid workplace culture, whether your team works in-house, remotely, or a hybrid combination of the two.
Fortunately, these hallmarks are fairly easy to spot:
If you can help cultivate these trends in your business, you’re on the right path. That said, utilizing a dispersed workforce adds pretty unique challenges to this process. Building a culture and shared purpose can be hard when your team is spread out and quite possibly feeling isolated. That’s before we even consider how complicated virtual communication can be.
Ultimately, this means you must actively work to keep your company culture alive and well among every employee, not just those in the office. Let’s discuss a few ways to do this strategically to ensure your team members appreciate the value you see in them.
Clear communication is the backbone of a successful work culture, and it’s only more important when remote workers are involved. It is essential to ensure everyone understands their roles, responsibilities, and expectations regarding their work hours, deadlines, project goals, and performance metrics.
Plus, it's important to establish clear communication channels. These could be email, video calls, instant messaging, or project management tools. The key is to confirm that everyone knows how and when to communicate, reducing the potential for avoidable misunderstandings.
Regular check-ins and feedback sessions are crucial in a remote setting. They allow managers and team members to connect, discuss progress, address concerns, and provide constructive feedback to offer support. These check-ins, such as weekly team meetings or one-on-one sessions with managers, can be formal or informal, like a quick chat over instant messaging. The goal is to maintain open lines of communication and ensure that everyone feels heard and supported.
Recognition and rewards play a significant role in remote employee motivation. They show employees their hard work is noticed and appreciated, boosting morale and productivity.
This could be as simple as a shout-out in a team meeting, a thank you email, or a small reward for a job well done. The key is to make recognition regular and meaningful, showing employees that they are valued team members.
Measuring and tracking company engagement is crucial for understanding the effectiveness of your remote work culture and hybrid work strategy. It provides valuable insights into what's working and what needs improvement, helping you optimize your business by identifying growth opportunities—whether that opportunity is a team event or a one-on-one sitdown, an in-person affair or a virtual meetup.
When all is said and done, the very necessary task of maintaining engagement in a remote or hybrid workplace requires a thoughtful and proactive approach. By implementing clear communication, regular check-ins, recognition programs, virtual team-building activities, and a flexible hybrid work strategy, you can foster a strong remote work culture and keep your team connected, motivated, and productive.
While we can’t play much of a role there, we can provide the tools to help you succeed. Contact us at Patriot Tech Services Inc. to learn more about our IT solutions for the businesses of TriState. Give us a call at 877-874-4629 to learn more.
While an EDR is an inclusive solution that covers many bases, it’s not the only component of a successful network security strategy. Just keep this in mind while we explain EDR.
There are a lot of threats that EDR is effective against. Most of the common threats your organization might face can be stopped with EDR before they ever reach your infrastructure. Here are some examples of this tool’s features:
The benefits of prioritizing endpoint security and protection in this way are numerous. Here are four of the biggest benefits:
If one thing can be said about cybersecurity, it’s that stopping threats in their tracks is astronomically more potent than letting them get further than they should. You’ll save time and resources that could be spent on making money rather than reacting to problems that have no business being there in the first place. Your reputation will thank you, too.
Patriot Tech Services Inc. is happy to promote network security by implementing an EDR solution for you. Call us at 877-874-4629 to learn more about this tool.
Let’s discuss a few things you can do and implement for your team’s benefit.
Technological advances, societal changes, and global events have all contributed to the rise in remote and hybrid work. While some of these factors have introduced their own challenges to your team’s mental health—loneliness, conflicts between work and home life, and decreased socialization standing out among them—there are numerous benefits to be had as well.
The long and the short is that a more flexible work environment lends itself well to improved wellness and productivity. Suppose someone has more control over their own work schedule (which remote operations make far simpler and more convenient). In that case, balancing their professional and personal lives and responsibilities is much easier, which helps reduce stress precipitously. Remote work eliminates much of the frustration of commuting, for instance.
Similarly, remote work also enables those living in more remote regions to consider additional employment avenues. For those nearing retirement, remote work can provide a smoother transition between full-time work and their future plans.
More to productivity, automation can eliminate many repetitive, rote, yet still stressful tasks from an employee’s workday, eliminating stress and time sinks. As a result, employees can feel better about what they can accomplish daily, encouraging them to repeat this pattern over time.
The technology now available for businesses has made all of the above goals far more attainable than ever, and we can help you create a technology strategy that allows you to optimize your processes.
We’d love to discuss how we can assist you in implementing and maintaining this technology. Contact us today at 877-874-4629 to start the conversation.
Patriot Tech Services Inc. is proud to announce the launch of our new website at www.patriot-techs.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.
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