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Patriot Tech Services Inc. Blog

Patriot Tech Services Inc. has been serving the Wheelersburg area since 2006, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

What is VoIP and How It Helps Your Business

What is VoIP and How It Helps Your Business

Voice over Internet Protocol, or VoIP, is a technology that enables phone calls over the Internet. It offers a modern alternative to traditional phone lines with various advantages, like cost savings and advanced features. VoIP is revolutionizing business communication and is an essential tool for today's organizations, particularly with the rise of remote work. Here's why it's so popular among modern businesses.

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Implement These Collaboration Tools for Your Growing SMB

Implement These Collaboration Tools for Your Growing SMB

Collaboration is a key component of any business, and in today’s remote and hybrid work environment, it’s even more important than ever. Technology can facilitate collaboration in amazing ways, particularly for growing businesses that are quickly outgrowing their current accommodations.

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Prepare to Tackle These Collaboration Security Pitfalls

Prepare to Tackle These Collaboration Security Pitfalls

How does your business handle communication? Does it struggle to properly use its technology and collaboration tools? If so, we have some tips that can help you avoid the most common collaboration mistakes, particularly those related to data security. Read on to learn how you can ensure you’re not putting your data at risk needlessly with inappropriate collaboration security mistakes.

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Tip of the Week: How to Get People to Listen to You Better

Tip of the Week: How to Get People to Listen to You Better

It’s important that you are able to communicate with the people you work for, with, and over; and a big part of this is ensuring that your points are heard. Let’s go over a few strategies and techniques that can help you ensure that those around you are apt to listen to what you have to say.

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Improve Your Collaboration Through Technology Solutions

Improve Your Collaboration Through Technology Solutions

With collaboration remaining an important component of any successful business, it’s important to foster productivity and innovation through strategic implementation of technology solutions designed for this express purpose. Today, we want to discuss some of the aspects of collaboration you need to know to do it more effectively, as well as technology that facilitates this process.

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How You Can Keep Prying Eyes Off the Emails You Send

How You Can Keep Prying Eyes Off the Emails You Send

Email remains a cornerstone in business communications, often containing sensitive information and other data that really needs to be protected. Fortunately, modern email platforms often enable you to add a little bit of protection, so long as you know what the process looks like. 

Let’s go over how you can make your emails just that much more secure.

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5 Features to Look for in a Video Conferencing Solution

5 Features to Look for in a Video Conferencing Solution

Video conferencing has become a popular way for businesses and their team members to communicate, with many platforms rising up to meet this demand. This growth begs the question, however, of how one goes about picking the best one for their organization’s needs. We’ve put together a few features that should be present in any option you consider for you to keep in mind.

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Refreshing Your Business’ Digital Signage Helps Refresh Your Business

Refreshing Your Business’ Digital Signage Helps Refresh Your Business

Digital signage platforms are on the rise, and they are giving businesses more opportunities to help their office visitors feel more connected and comfortable. You might be surprised by how affordable and accessible digital signage solutions can be, hence why they are growing in popularity with businesses.

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VoIP Offers Too Many Benefits to Ignore

VoIP Offers Too Many Benefits to Ignore

The telephone has been a part of business processes since it was invented, with businesses quickly taking advantage of the new features that telephony has introduced as it has improved over the years. VoIP—Voice over Internet Protocol—is the latest improvement, and as such, offers businesses a lot of great benefits to embrace.

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How to Keep Your Remote Team from Siloing

How to Keep Your Remote Team from Siloing

While remote work has been a relatively new option for many businesses currently using it in their operations, it has already shown considerable benefits. Having said that, it would be incongruous of us if we didn’t also acknowledge one glaring issue that remote work has helped to foster: a sense of disconnect in many of those making use of it.

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Unified Communications Help in the Office and in the Field

Unified Communications Help in the Office and in the Field

Wherever a business’ team happens to be working, maintaining communications is a huge priority. This is not only for the sake of operations, but also for the sake of your company culture. Let’s explore how this can be accomplished through a strategy known as unified communications.

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Is Remote Work Eroding Your Company Culture?

Is Remote Work Eroding Your Company Culture?

With so many companies having successfully made use of remote work for so long, there has been some worry that this extended means of operation will have a detrimental impact on company culture. Let’s discuss why this is something to avoid, as well as how to avoid this withering of your team’s collective working relationship.

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Tip of the Week: What’s the Point of CC and BCC in My Email?

Tip of the Week: What’s the Point of CC and BCC in My Email?

We’ve all seen the fields in our email, CC and BCC, and most of us have probably used them before. Let’s consider where we get those terms, and how each of them is properly used.

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Is Discord a Viable Choice for Your Business?

Is Discord a Viable Choice for Your Business?

While it isn’t officially a business solution, per se, the collaboration platform known as Discord has seen some popularity as a means of facilitating a business’ internal communications. Let’s go over some handy tips to improve your use of the platform, in case you are part of an organization that does so. Who knows… this might inspire you to give it a chance for yourself.

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The Federal Communications Commission is Evaluating Mobile Broadband

The Federal Communications Commission is Evaluating Mobile Broadband

Broadband Internet access is a critical consideration for today’s world, considering how much of daily life and business is now conducted online. Having said that, Internet access is still far from a given. In the United States, the Federal Communications Commission wants to work to fix this—but to do so, they need data. To help collect this data, the FCC wants you to install a speed test application on your smartphone.

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How to Compose Emails More Quickly with Gmail Templates

How to Compose Emails More Quickly with Gmail Templates

With so much time being spent in email, and Gmail holding a 33.7 percent market share, it should come as no surprise that many businesses wouldn’t mind it if a little less time were spent in Gmail if possible. As it happens, one of the most frustrating expenditures of your time—rewriting similar emails repeatedly—can be eliminated by creating Gmail templates.

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Let’s Look at a Few Collaboration-Themed Applications

Let’s Look at a Few Collaboration-Themed Applications

Boosting collaboration is a central theme to many companies' operational strategies. The more that people can do as a team, the less costly operations have to be. That is a sound business strategy. Today, many businesses are looking to software to build a successful collaborative situation. Let’s take a look at three such apps that, if used properly, will help any business boost their team’s ability to work together. 

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VoIP is Probably Right for Your Business

VoIP is Probably Right for Your Business

VoIP (Voice over Internet Protocol) telephony is a common technology amongst modern businesses for their communication needs. Let’s go over how VoIP functions and how it can benefit your company.

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Collaboration Spans Multiple Apps

Collaboration Spans Multiple Apps

The improvement in technology directly contributes to the amount of productivity business sees. One place this is evident is in the way in which businesses use collaboration tools to move business forward. Let’s take a brief look at what exactly we mean by collaboration tools and how they benefit the businesses that use them. 

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VoIP Is a Complete Game Changer

VoIP Is a Complete Game Changer

Businesses of all types rely on their telephone systems. Today, there is an option that can revolutionize any business’ communications platform, and do so for a fraction of the cost of a traditional telephone system. Today, we’ll take a look at VoiP and why it’s such a good option for your business.

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