The TriState IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help Ohio, Kentucky and West Virginia businesses increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Spam Protection Solutions

Regain Control over your Inbox with our unique Spam Protection solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Patriot Tech Services Inc., we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

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      What Our Clients Say

      • Fantastic Support
        Portsmouth

        As the technology and computerization continued to grow in our practice, so did our I.T. support needs. The response time from the previous company that we were using was getting longer and longer, and this became very frustrating. Unfortunately, when a practice is completely dependent upon technology, a slow response time from an I.T. support company is crippling. After I talked with Chris from...

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      • Patriot-Techs brought us into the 21st century

        We are so thankful for Patriot-Tech, they upgraded our old computers and helped us become more productive. It's great because we can help more people if we can do more. Our old computers were so slow. Thanks guys!

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      • Great techs!
        Conover
        USA
        www.asd-usa.com

        Our large Dollar General project could not have been completed without your technicians. They were great at completing the sites they were responsible for quickly and correctly. Helped us finish up ahead of schedule which we appreciated! You are our go-to company for work in OH, WV & KY. Thank you!   Ashley Hill NDS - Automated Systems Design, Inc. (ASD)

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      • Extremely Professional
        Huntington
        CVS

        Tech was extremely professional and great to work with. Our end user was very happy with his performance and his politeness. Thank you for your hard work! Will definitely use again.  

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      • High Praise
        Ashland
        Rainbow Title Co

        Our 3rd party vendor couldn't say enough good things about Patriot's technicians. Their own IT person who supports their products everyday wasn't able to resolve the issue but your guys did!  Even though the vendor was embarrassed, he had high praise for the knowledge and quick work to resolve the issue and get me up and running.  Thank you!

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      Latest Blogs

      New Study Shows the True Potential for a Shorter Work Week

      Introduction to the Study

      The study in question, published in June of 2021 jointly by think tank Autonomy and Alda, the Association for Democracy and Sustainability, spanned a total of five years and specifically examined workers in Iceland. The trial was split into two parts: one conducted by the city of Reykjavík and another conducted by the Icelandic government. Both trials involved employees working shorter hours during the work week.

      It is notable that employees who participated in these trials did not suffer from a reduced salary as a result of working fewer hours during the work week. Employees participating in the program typically worked 35 or 36 hours per week, while the control group worked the typical 40 hours expected of most positions. In the end, the study involved around 2,500 employees from over 100 offices.

      In both cases, the studies hoped to find out whether or not shortened work hours could address poor work-life balance and improve productivity. Let’s take a look at the results!

      The Results

      The results of these studies are quite promising and indicative that a shorter work week has several benefits for employees. According to the study, the results of the trials show that the reductions in working hours maintained or increased productivity and service provision” and “Improved workers’ wellbeing and work-life balance.”

      The report examines the following:

      • How effectively work time was reduced
      • How service provision and productivity were affected
      • Whether improvements in workers’ wellbeing and work-life balance took place

      One of the big reasons why a shortened workday is such a concern for some is that it could unintentionally lead to overwork as a result of having fewer hours to accomplish tasks, but this was generally not the case with the anecdotal evidence offered by the study. In general, employees found that they were more likely to effectively organize themselves and their work processes as a result of the shorter workday. Even managers were able to work shorter workdays!

      As for service provision, the idea was to look for if shorter work hours had an impact on the availability of goods and services. As evidenced by the study, “On the whole, indicators of service provision and productivity either stayed within expected levels of variation, or rose during the period of the trial.”

      Finally, we get to wellbeing and work-life balance, the big one that a lot of employees think shorter work days might address. The indicators for this part of the study took place toward the tail end of the study, where stress levels and energy levels were measured. As for work-life balance, employees in the shorter work day group found that they had more time with their families and were less inclined to say no to overtime when it was needed and were less likely to take on a part-time job. Other benefits included easier-to-do errands, more balance in participation in home duties, more time for oneself, less stress at home, more exercise, and so many others. It is clear that work-life balance saw major improvements in participating employees.

      What are your thoughts on this study? Do you think it might benefit your office to shorten the number of hours worked by your employees? Share your thoughts with us in the comments below.

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      Choosing the Right Hard Drives: HDD vs SSD

      Hard Disk Drives

      When most people think of hard drives, this is the type of component they are thinking of. They are mechanical devices that feature platters that spin at high rates of speed. Since they feature these moving parts, they are more prone to failure than solid state drives, but they do have benefits inside business hardware. HDDs are sometimes less expensive when you need to store a lot of data, especially when we’re talking about multiple terabytes. This allows businesses to get more bang for their proverbial buck as the price per gigabyte can be substantially lower than that of their faster counterpart. As mentioned though, these drives tend to have a limited lifespan and will fail eventually. That might be a year or a decade, but the mechanical nature really limits how long a hard-working HDD will last.

      Solid State Drives

      Solid state drives don’t feature any moving parts, as their makeup is wholly digital. This not only makes them faster to read and write data, but the lack of moving parts substantially reduces failure, making them more reliable than HDDs. Early on with SSD technology, there were problems with how much use an SSD could endure before failing, but modern SSD drives are designed to be workhorses—fast, reliable, and stable. They are available with large storage capacities, but the higher end does start to get expensive. Even with prices dropping you can expect to pay more money for an SSD than you would for an HDD with similar storage capacities on the higher end. 

      Which Hard Drive Makes Sense for My Needs?

      Ultimately, deciding what kind of hard drive to put in your workstation will depend on what you need the computer for. If you are purchasing workstations for your company, you usually want to stick with solid state drives because they are faster, and you don’t tend to need a lot of storage on the workstation itself since you should be storing most of your data on the server. 

      In fact, one of the most reliable ways to speed up an older workstation is to swap out the older HDD and replace it with a new SSD. That tends to make the PC feel brand new again.

      At Patriot Tech Services Inc., we work with companies of all types to get them the technology they need to function in the most efficient manner possible. If you would like to talk to one of our IT experts about getting the right hardware in place for your company’s needs, give us a call today at 877-874-4629.

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      Training is Crucial to Establishing a Security Strategy

      How Often Should You Train and Evaluate Your Team in Cybersecurity Practices?

      Security threats are all over the place these days, so you need to make sure that your security is covering as much as possible. You can certainly implement strong security measures that can resolve many of the common issues you might encounter, but without a solid understanding on your staff’s part, they won’t be as useful as they can be. Your team should be prepared to handle cybersecurity events in a way that doesn’t risk your company’s data infrastructure and network integrity. Here are some ways you can make sure your cybersecurity training keeps up with this expectation.

      Regularity

      How often do you share training or security information with your staff? The frequency at which you do this can make or break your experience. If you only meet to discuss security measures once a year, your staff will not have the knowledge or experience to apply their training as often as it must be. More frequent training can be more effective for keeping your network security in tip-top shape, and informing your team periodically throughout the year can help them do their jobs more effectively.

      Reinforcement

      Reinforcement in particular means using what is learned during these training sessions and applying it to a real-life situation. People tend to learn better when they are shown how to do something in a hands-on fashion rather than being told what to do. If you simulate cyberattacks in real life, you can then accurately test your employees’ abilities to react to them.

      How Often Should You Train, and Test, Your Team?

      Proper security training is something that is reinforced periodically throughout your employees’ time at the company, not a one-and-done event that happens upon hire. Remember, with today’s ever-changing threat landscape, you will want to be as prepared as possible. Failing to do so is putting your organization at risk for no good reason.

      Patriot Tech Services Inc. can help you take your organization’s network security as seriously as it must be taken. We can help you establish powerful security standards and safeguards coupled with the security training needed to understand them. To learn more, reach out to us at 877-874-4629.

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      Latest Blog Entry

      Have you ever wondered what would happen if we reduced the number of hours in the work week or shaved off an hour here or there during the workday? The discussion of a reduced or shorter work week is a common topic in productivity circles, but a new study performed by Icelan...

      Latest News

      Patriot Tech Services Inc. launches new website!

      Patriot Tech Services Inc. is proud to announce the launch of our new website at www.patriot-techs.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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