The TriState IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help Ohio, Kentucky and West Virginia businesses increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Spam Protection Solutions

Regain Control over your Inbox with our unique Spam Protection solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Patriot Tech Services Inc., we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

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      What Our Clients Say


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      • Fantastic Support
        Portsmouth

        As the technology and computerization continued to grow in our practice, so did our I.T. support needs. The response time from the previous company that we were using was getting longer and longer, and this became very frustrating. Unfortunately, when a practice is completely dependent upon technology, a slow response time from an I.T. support company is crippling. After I talked with Chris from...

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      • Patriot-Techs brought us into the 21st century

        We are so thankful for Patriot-Tech, they upgraded our old computers and helped us become more productive. It's great because we can help more people if we can do more. Our old computers were so slow. Thanks guys!

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      • Great techs!
        Conover
        USA
        www.asd-usa.com

        Our large Dollar General project could not have been completed without your technicians. They were great at completing the sites they were responsible for quickly and correctly. Helped us finish up ahead of schedule which we appreciated! You are our go-to company for work in OH, WV & KY. Thank you!   Ashley Hill NDS - Automated Systems Design, Inc. (ASD)

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      • Extremely Professional
        Huntington
        CVS

        Tech was extremely professional and great to work with. Our end user was very happy with his performance and his politeness. Thank you for your hard work! Will definitely use again.  

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      • High Praise
        Ashland
        Rainbow Title Co

        Our 3rd party vendor couldn't say enough good things about Patriot's technicians. Their own IT person who supports their products everyday wasn't able to resolve the issue but your guys did!  Even though the vendor was embarrassed, he had high praise for the knowledge and quick work to resolve the issue and get me up and running.  Thank you!

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      Latest Blogs

      Tip of the Week: Stretch Your Legs and Get Healthy at Work

      Multiple studies have been performed about how wellness programs impact the workplace, but they don’t have any consistent results. Some show health improvements and cost savings, but others don’t. Studies performed in the past had several problems, though. There were often no comparison groups or personal biases that interfered with signups. Simply put, the end result of these studies couldn’t be relied on as accurate. Researchers from the University of Chicago and Harvard, on the other hand, have conducted larger studies that are much more reliable.

      The BJ’s Wholesale Club Experiment

      20 of these big-box retailers were chosen to offer an employee wellness program, compared to 140 other locations that did not offer this program. Between the 160 locations, 33,000 workers were involved in the study. All participants were asked to take part in a health risk questionnaire, and they also took health classes and had basic medical tests performed. 18 months later the results were evaluated. Workers that were involved with the program identified they were partaking in healthier behaviors, but all other factors were unchanged, including blood sugar levels, job performance, attendance, and employer health care spending.

      Why This Might Be

      It’s possible that the incentives offered by this program simply didn’t appeal to the participants. These incentives included gift cards totaling about $250. According to CEO of Bravo Wellness, Jim Pshock, this may not have been enough, as he predicts that any amount less than $400 simply isn’t enough to get people excited about workplace wellness. As he put it, “It’s simply too small to get them to do things they weren’t already excited about.”

      Another study from 2018 published by the University of Illinois found that the workplace wellness program simply didn’t work, finding that they don’t reduce costs or affect behaviors. On the other hand, it did find that participants of the wellness programs were both healthier and more motivated. This indicates that the programs don’t necessarily help businesses cut costs, but they do assist with attracting and retaining top talent.

      Other potential factors could have contributed to these results. A recent survey indicated that 84 percent of employees found their wellness programs to be “one-size-fits-all,” something that doesn’t necessarily work for health and individual wellness. In response to this, 80 percent of respondents thought that more personalization could have made their programs more successful.

      Why You Want to Adopt a Workplace Wellness Initiative

      While the results are mixed, there is one redeeming factor to this argument; promoting the health of your employees means that they are less likely to call in sick, whether it’s the result of mental health days or actually being ill. Here are some other benefits to these types of programs:

      • Reduced Stress: Stress management can lead to healthier behavior. Through a proper workplace wellness program, your staff can significantly reduce stress and address the issues associated with this stress more easily.
      • Community Building: Activities in the workplace can be a great way to build camaraderie. A wellness initiative is one way you can break down barriers and establish a company-wide initiative.
      • Better Moods: Wellness programs give your employees the opportunity to try out new activities, all while keeping them engaged and productive. Employees that participate in these activities have been proven to have better moods while at work.

      What are some ways you can create a healthier workplace? Let us know in the comments.

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      Don’t Fail to Backup Your Data

      Disasters are more common than you might think in the workplace. Whether it’s a natural disaster or occurrence, like a fire or electrical storm that hits your infrastructure or energy source, or a hacking attack that targets your business’ data, the point stands that an unpredictable disaster could be just enough to knock your business off its game (if only temporarily).

      Even your own employees aren’t safe from unknowingly causing your organization damage. All it takes is one mistake--an employee downloading the wrong attachment or handing over credentials to a scammer--to create problems for your business. Depending on how severe the breach is, it could cause your business to shut down operations or lose important data… data that is only backed up if you have a solution in place to do so.

      User error is a common problem in the workplace. A case of a misplaced or deleted file could spawn a considerable amount of trouble, depending on how important the file is. Of course, we all know how easy it is to lose something in the workplace, and the complexity of computers means that this occurrence is almost a certainty. A data backup and disaster recovery solution is great for not just large data breaches or natural disasters, but for even the smallest user error as well. It could save you countless hours of frustration if you take preventative measures now.

      Patriot Tech Services Inc. has the skills and technology at its disposal to make sure your organization has the data backup solution it deserves. To learn more about how your business can implement data backup and disaster recovery, reach out to us at 877-874-4629.

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      Your Business Needs to Prioritize Network Security

      What’s the Worst That Can Happen?

      Consider the industry that your business finds itself in. Do you have any particular compliances that need to be met in regard to network security and the protection of credentials? Some organizations in the health industry may be subject to compliance fines due to breaches of conduct under the Health Insurance Portability and Accountability Act, meaning that any failure to protect records could result in negative situations.

      Furthermore, imagine the chaos that a threat on your network could create. Depending on its severity, it could impact operations to the point where they can’t continue until the threat has been neutralized. It’s even possible that the threat could destroy data or encrypt important files, hindering progress and keeping your organization from functioning the way it’s supposed to.

      You Might Even Go Out of Business. How’s that for Scary?

      Just about any business that has any kind of sensitive information could eventually find themselves subject to a hacking attack. Whether it’s financial credentials, medical records, or even passwords and usernames, there is always something of value on any organization’s infrastructure, and it’s your responsibility to be aware of this fact and respond to it.

      What You Need to Do

      You might be asking yourself what the best way to keep your organization from experiencing these issues is, and it’s a simple one: implement preventative security solutions as soon as possible. The more time you wait to protect your business, the more opportunity hackers have to make a move against your business. The best thing you can do is actively take the fight to them.

      Patriot Tech Services Inc. can implement the best IT security solutions for your organization based on its specific needs. To learn more, reach out to us at 877-874-4629.

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      Latest Blog Entry

      The office is a place where work gets done, but it’s also known as a sedentary lifestyle. Workplace wellness programs might be an $8 billion industry, but the effectiveness of these programs has yet to be determined. Let’s take a look at what kind of office wellness programs...

      Latest News

      Patriot Tech Services Inc. launches new website!

      Patriot Tech Services Inc. is proud to announce the launch of our new website at www.patriot-techs.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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