The TriState IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help Ohio, Kentucky and West Virginia businesses increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Spam Protection Solutions

Regain Control over your Inbox with our unique Spam Protection solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Patriot Tech Services Inc., we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

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      What Our Clients Say


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      • Fantastic Support
        Portsmouth

        As the technology and computerization continued to grow in our practice, so did our I.T. support needs. The response time from the previous company that we were using was getting longer and longer, and this became very frustrating. Unfortunately, when a practice is completely dependent upon technology, a slow response time from an I.T. support company is crippling. After I talked with Chris from...

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      • Patriot-Techs brought us into the 21st century

        We are so thankful for Patriot-Tech, they upgraded our old computers and helped us become more productive. It's great because we can help more people if we can do more. Our old computers were so slow. Thanks guys!

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      • Great techs!
        Conover
        USA
        www.asd-usa.com

        Our large Dollar General project could not have been completed without your technicians. They were great at completing the sites they were responsible for quickly and correctly. Helped us finish up ahead of schedule which we appreciated! You are our go-to company for work in OH, WV & KY. Thank you!   Ashley Hill NDS - Automated Systems Design, Inc. (ASD)

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      • Extremely Professional
        Huntington
        CVS

        Tech was extremely professional and great to work with. Our end user was very happy with his performance and his politeness. Thank you for your hard work! Will definitely use again.  

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      • High Praise
        Ashland
        Rainbow Title Co

        Our 3rd party vendor couldn't say enough good things about Patriot's technicians. Their own IT person who supports their products everyday wasn't able to resolve the issue but your guys did!  Even though the vendor was embarrassed, he had high praise for the knowledge and quick work to resolve the issue and get me up and running.  Thank you!

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      Latest Blogs

      A Computer Procurement Guide, Part I

      Determine the Computer’s Role

      Before you get too far into the specifications, you should know why you are purchasing new hardware. Are you looking to upgrade the systems in your office? Do you need new systems for a startup enterprise?  Are you just looking for one computer to do some very specific task? Understanding why you are buying a system can dictate your priorities in regard to specific hardware. 

      The CPU

      The CPU is how your computer processes all the actions and data that you ask it to. Since most people know what a CPU is, we’re not going to go into detail about it. The processor--actually microprocessor--is the core component of a computer’s CPU. Most CPUs feature microprocessors manufactured by one of two companies, either Intel or AMD. Let’s take a look at the processors you may find in a new PC:

      Intel 

      Intel is the largest processor manufacturer in the world. It has recently begun to tier the processors they build, providing consumers with an easier-to-understand menu of processors to choose from. Here are the newest products:

      • Intel Core i3: Ideal for low-end work, like editing documents, checking email, and surfing the Internet. The latest generation of Core i3 should also suffice to stream video on YouTube and Netflix.
      • Intel Core i5: The i5 processor is a little more powerful than your average i3, as it can handle some light photo editing and gaming. It’s a decent choice for your average office workstation.
      • Intel Core i7: i7 processors are more high-end for video editing and gaming.
      • Intel Core i9: i9 is a tier that has only just recently surfaced. For the average business’ needs, it’s overkill, but it’s perfect for 3D animation, rendering, gaming while streaming, scientific calculations, and so on. The price tag is just as high as you would think.

      AMD

      California-based AMD may be dwarfed in market share but has taken advantage of Intel’s inability to keep up with demand and has expanded its market share with its Ryzen line of processors. AMD has also begun to tier their options, providing consumers a general idea of what processors will fit their computing requirements. Options include:

      • AMD Ryzen 3: To put it simply, this is AMD’s version of the Intel Core i3 processor, capable of editing documents, surfing the web, and… not much else.
      • AMD Ryzen 5: The Ryzen 5 is about on par with the Intel Core i5, and while you might pay a little bit more for it, the performance of your desktop will improve substantially.
      • AMD Ryzen 7: The Ryzen 7 is similar to Intel’s Core i7; this is where you’ll start to see costs increasing quite a bit.
      • AMD Threadripper: This is where the overkill starts. The Threadripper is capable of handling heavy loads like 3D animation, gaming while streaming, and other intense computing that your average desktop doesn’t need to do.

      How Much Does the GHz Matter?

      The speed of a CPU is measured in Gigahertz (GHz). Until the manufacturers started tiering their products, consumers had to keep an eye on the speed of the device. While you still find some higher-end commercial processors clocked lower than you’d expect, you still can be confident that if you are shopping by tier, you are getting the right product for your needs. 

      Do the Number of Cores Matter?

      The cores of a CPU represent how many separate processing tasks can be done with that card. If you have a dual-core processor, there are generally two microprocessors that share all system resources allowing for users to do twice as many tasks as a single processor. Nowadays, you often see quad-core or octa-core CPUs. The more cores you have, the more separate things your processor is going to be able to process at once. 

      If you would like more information about the CPU, or tips on purchasing hardware and software for your business, don’t hesitate to call us at 877-874-4629 today.

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      Hacking Doesn’t Take a Computer Science Degree

      How This Economy Works

      Much like a business can turn to a provider and purchase the tools they need to operate effectively, cybercriminals of all levels of expertise can do the same via the Dark Web. A relative amateur can procure a fittingly simplistic hacking tool, while those with some experience can make some alterations to these programs, and a veteran hacker will often offer their services in creating custom products for others to use.

      How the Costs Compare to the Payouts

      According to researchers, these prices can vary wildly, some phishing and data harvesting kits putting an aspiring cybercriminal back a mere $28, while others cost an oddly specific $1601. A complete ransomware kit (which would bring in revenue for the wannabe-hacker) could cost anywhere between $391 and $1044.

      However, when comparing the investment that a cybercriminal makes to the potential payout they could make from their scheme, even the higher costs can be seen as chump change. Researchers have estimated that the economic damage incurred by cybercrime is approximately $600 billion per year.

      How to Foil Cybercriminals

      While it may seem that the natural way to stop a particular cyberattack is to take out a particular tool’s teeth, this is unfortunately a less-than-effective methodology in the face of cybercriminals’ ingenuity. Instead of focusing specifically on the tools being put to use, the behavior of hackers should also be taken into account.

      By focusing on an attacker’s methods and tactics, their efforts can quickly become far less cost effective for them and make it more difficult for them to successfully leverage an attack against your business.

      Patriot Tech Services Inc. has the tools and resources to help you fight back, and we can even monitor your infrastructure to catch incoming threats. To learn more about what you may be up against and how we can help you succeed in the face of adversity, reach out to us at 877-874-4629.

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      Are You Ready for a Ransomware Resurgence?

      Let’s explore a hypothetical situation: a mouse asks you for a cookie. If you were to give this mouse a cookie, which do you think would be more likely: he says “Thanks!” and goes on his merry way, or he simply increases his demands of you until they are untenable? The latter is almost certainly going to be the case, and the same goes for cybercriminals.

      How Ransomware Has Proven Effective

      It is no secret that holding valuable things for ransom has long been a choice tactic of criminals of all kinds, but via ransomware, cybercriminals have taken it into the digital world.

      The way ransomware works is that, by infecting a device (frequently via phishing or spam), a cybercriminal is able to leverage encryption to lock down their target’s device and potentially the rest of the network the device is attached to. In order to maximize the efficacy of these attacks, cybercriminals will often leverage spear phishing tactics to minimize any suspicion surrounding the attack.

      One of the other reasons that ransomware is taken so seriously is the fact that - despite the number of infections dropping - the FBI’s Internet Crime Complaint Center states that the damages experienced by targets have risen.

      This is where the attacks on municipalities come into play.

      Why Municipalities Have Been Targeted

      In the early summer of 2019, two Florida cities, Lake City and the City of Riviera Beach, were effectively shut down by ransomware attacks. Indiana’s LaPorte county paid a ransom of about $130,000 worth when their domain controllers were infected by a ransomware known as Ryuk.

      One of the primary reasons that municipalities and governments have been targeted by ransomware is the fact that insurance coverage is available for such attacks, meaning that there is less of a risk to municipalities in paying the ransom. As a result, these cities, towns, and counties have less to potentially lose, and are more inclined to just pay the ransom.

      However, if your business is targeted, this is not a strategy that we can recommend.

      Instead, You Have to Be Prepared

      To help minimize the risk of your data being lost to a ransomware attack, you need to make sure that you maintain up-to-date backups of your data that are kept isolated from the original copy. It is also crucial that these backups are tested, as the only thing worse than losing your data to a ransomware attack is losing your data to a ransomware attack after your backup failed.

      Furthermore, you need to be sure that your employees remain educated on how to spot and avoid attacks like ransomware and phishing. Ideally, your employees won’t have more access to your systems than their roles require.

      For more help and assistance in securing your IT, reach out to Patriot Tech Services Inc. at 877-874-4629.

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      Latest Blog Entry

      When you are in the market for some new computers for your business, ensuring that you are targeting the right hardware is important. To educate people on what they should be looking for in a new computer, we have decided to put together a multi-part series detailing the dif...

      Latest News

      Patriot Tech Services Inc. launches new website!

      Patriot Tech Services Inc. is proud to announce the launch of our new website at www.patriot-techs.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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