The TriState IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help Ohio, Kentucky and West Virginia businesses increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Spam Protection Solutions

Regain Control over your Inbox with our unique Spam Protection solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Patriot Tech Services Inc., we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

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      What Our Clients Say

      • Fantastic Support
        Portsmouth

        As the technology and computerization continued to grow in our practice, so did our I.T. support needs. The response time from the previous company that we were using was getting longer and longer, and this became very frustrating. Unfortunately, when a practice is completely dependent upon technology, a slow response time from an I.T. support company is crippling. After I talked with Chris from...

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      • Patriot-Techs brought us into the 21st century

        We are so thankful for Patriot-Tech, they upgraded our old computers and helped us become more productive. It's great because we can help more people if we can do more. Our old computers were so slow. Thanks guys!

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      • Great techs!
        Conover
        USA
        www.asd-usa.com

        Our large Dollar General project could not have been completed without your technicians. They were great at completing the sites they were responsible for quickly and correctly. Helped us finish up ahead of schedule which we appreciated! You are our go-to company for work in OH, WV & KY. Thank you!   Ashley Hill NDS - Automated Systems Design, Inc. (ASD)

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      • Extremely Professional
        Huntington
        CVS

        Tech was extremely professional and great to work with. Our end user was very happy with his performance and his politeness. Thank you for your hard work! Will definitely use again.  

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      • High Praise
        Ashland
        Rainbow Title Co

        Our 3rd party vendor couldn't say enough good things about Patriot's technicians. Their own IT person who supports their products everyday wasn't able to resolve the issue but your guys did!  Even though the vendor was embarrassed, he had high praise for the knowledge and quick work to resolve the issue and get me up and running.  Thank you!

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      Latest Blogs

      Google’s Making Changes to Chrome, and Not Everyone’s Happy

      Extension Restrictions
      While Chrome’s biggest asset is quite possibly its extensive library of add-on extension programs, security concerns that have frequently appeared in these extensions have led Google to pump the brakes a little and impose some new requirements. For instance, with cryptocurrency becoming such a huge topic in recent months, many extensions dedicated to mining and even cryptojacking popped up. Google is now putting the kibosh on these supplemental programs. Furthermore, Google is going to hold developers in general to a higher standard, requiring their accounts to be protected by two-factor authentication and putting those extensions that require extensive permissions, or feature code that is hosted remotely closer under the microscope.

      Security Measures
      In addition to putting extra restrictions on its extensions, Chrome 70 has a few additional security tricks packed in, including measures meant to foil phishing attacks and protect the end user from their influence. Chrome 70 is also going to push education of its native password management tools. Perhaps most apparent to the end user, instead of confirming that a URL is secure to access, Chrome will warn users when one is not. This makes sense, as it reinforces that more websites should be secure than aren’t.

      Login Concerns
      Not all of these changes have received such a warm welcome. One change in particular alarmed many users when it appeared. Prior versions of Chrome have allowed users to access Chrome without logging into the browser. However, some users have noticed that Chrome now appears to log a user in, even if they are only using a single service.

      The big concern with users here is that Google could possibly now share a user’s data, like their browsing history, something that the previous status quo didn’t require. However, Google has announced that this isn’t an indication that Chrome has been logged in to, it is actually a kind of “in-between” alert to inform a user of which of their accounts are currently logged in.

      Of course, as we spend more time with Chrome 70, more things we like will emerge, as well as things we don’t like. If you’ve used Chrome 70, what do you think about it? Share your thoughts in the comments!

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      Getting to Know Technology: Link

      Links are often called hyperlinks, and they are calls to specific information that can be discovered by clicking on them with a mouse or tapping them with your finger on a touchscreen. Even if it doesn’t look like it, buttons and other on-screen elements often have a link contained within them so they can be connected to certain information.

      Links can be used to provide a direct path to specific information, such as a location on the network or a certain web page. Links can be embedded into text, as well--chances are you’ve seen links in blog articles before, linking to external information on either the same site or elsewhere. Links can even be used to navigate to different parts of a singular web page through anchor text.

      An example we like to use is an image on a website. Depending on how it’s set up, you can “navigate” to another page to view the image, or you can just view an enlarged image of it right there. Either way, a link is used to display the image. The same can be said for clicking on a link to a PDF. You either download it by clicking on it, or you open it from its source in the web browser.

      Of course, with the ease of sharing information and files that links provide, some choose to use it to disseminate threats across the Internet. You should always hover over a link to see its destination before actually clicking on it. You certainly don’t want to download a dangerous file. This is a tactic used by many malicious websites. They will make a site that looks legitimate and use links to spread threats or convince users to download malicious files. You can basically avoid most of these just by paying attention.

      For more information about the latest technology, subscribe to our blog.

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      3 Ways VoIP Can Enhance Your Employees’ Collaboration: Here’s How

      VoIP Improves Inter-Department Communication
      If you’re relying on traditional landline telephones to get in touch with your employees, there are countless events that can make this more complicated and time-consuming. What if the employee isn’t at their desk and you have to leave a voicemail? Furthermore, what if the employee doesn’t see the voicemail until much later on in the day? While this might be fine if the issue isn’t immediate, it doesn’t help urgent situations where you need a response as soon as possible. VoIP doesn’t rely on your traditional handset, as it can be used on multiple different devices even while away from the desk, making it more likely that your calls won’t fall on deaf ears.

      VoIP Allows for Flexibility
      Many organizations these days have at least a couple of employees who work out of the office, even if it’s only from time-to-time. If you give these employees options for how to stay in contact with your office, you create more opportunity for collaboration when it matters most. Like we said, VoIP can be used on many different kinds of devices, including desktops, laptops, and mobile devices, bringing in a level of flexibility that you could only dream of with a traditional landline solution.

      VoIP Takes Advantage of Additional Features
      Can your landline phone service give you access to video conferencing to make remote workers or prospective clients feel like they’re right there in the room with you? What about instant messaging? How about all of the features that a traditional phone service has (conference calling, forwarding, etc.) in addition to all kinds of additional services that enhance the way your team collaborates? VoIP is so dynamic that you can add in any additional features you need as you see fit. It’s not like cable television where you have a bunch of channels you don’t need, but are still paying for--we only want you paying for services you find value with.

      Does your business want to get started with a quality VoIP solution that can save you money while improving the success of your employees? Patriot Tech Services Inc. can help. To learn more, reach out to us at 877-874-4629.

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      Latest Blog Entry

      Chrome 70 is yet another example of how divisive technology has the potential to be. On the one hand, a few of the changes have people excited about some clear benefits to security, but others worry that Chrome will no longer be as secure or as user-friendly. We’ll review so...

      Latest News

      Patriot Tech Services Inc. launches new website!

      Patriot Tech Services Inc. is proud to announce the launch of our new website at www.patriot-techs.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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