The TriState IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help Ohio, Kentucky and West Virginia businesses increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Spam Protection Solutions

Regain Control over your Inbox with our unique Spam Protection solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Patriot Tech Services Inc., we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

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      What Our Clients Say

      • Fantastic Support
        Portsmouth

        As the technology and computerization continued to grow in our practice, so did our I.T. support needs. The response time from the previous company that we were using was getting longer and longer, and this became very frustrating. Unfortunately, when a practice is completely dependent upon technology, a slow response time from an I.T. support company is crippling. After I talked with Chris from...

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      • Patriot-Techs brought us into the 21st century

        We are so thankful for Patriot-Tech, they upgraded our old computers and helped us become more productive. It's great because we can help more people if we can do more. Our old computers were so slow. Thanks guys!

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      • Great techs!
        Conover
        USA
        www.asd-usa.com

        Our large Dollar General project could not have been completed without your technicians. They were great at completing the sites they were responsible for quickly and correctly. Helped us finish up ahead of schedule which we appreciated! You are our go-to company for work in OH, WV & KY. Thank you!   Ashley Hill NDS - Automated Systems Design, Inc. (ASD)

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      • Extremely Professional
        Huntington
        CVS

        Tech was extremely professional and great to work with. Our end user was very happy with his performance and his politeness. Thank you for your hard work! Will definitely use again.  

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      • High Praise
        Ashland
        Rainbow Title Co

        Our 3rd party vendor couldn't say enough good things about Patriot's technicians. Their own IT person who supports their products everyday wasn't able to resolve the issue but your guys did!  Even though the vendor was embarrassed, he had high praise for the knowledge and quick work to resolve the issue and get me up and running.  Thank you!

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      Latest Blogs

      Down and Out in Cyberspace

      Once crime that has seen several false portrayals is the act of hacking. This is not very surprising as hacking is a clandestine effort that would be in reality extraordinarily tedious and boring. That’s not to say that media doesn’t have an effect on how people view hackers, however. The more ludicrous content creators make depictions of hacking and hackers out to be in TV and movies, the less people actually consider that they are, in fact, the people being targeted.

      This is your average hacker screen from a movie or tv show:

      https://www.youtube.com/watch?v=A1xkXhYJKQ4

      Of course, this is just a contrived and ludicrous amalgamation from hacker movies and other interesting PC images (it even has the Matrix). Look at all the flashing lights and other idiotic stuff on that page. A real hacker’s screen is one with function. There are command prompts and open windows with real applications that help them to their end. In fact, the majority of modern hackers, because computing networks and communications are so well encrypted, need to utilize real credentials. So really their home screen probably looks a lot like yours. A browser with an email client open, a word processor to write the message, and maybe a graphics program to make it look as close to professional as possible.

      Real hacking consists of more research and planning than fast-paced, against-the-clock typing in flashing boxes on a screen. In fact, the computer itself usually does the heavy lifting, as special software is used to infiltrate places by trying different options millions of times. Automation, unless it is undertaken by an eight-foot robot with laser guns, or it results in complete catastrophe, is not cinematic.

      Most people still don’t know what it takes to hack. All they know is that there are “hackers” out there in Russia or China looking to steal their credit card numbers and it is up to people smarter and more capable than them to protect them. That kind of Superman view of hacking is exactly why there are so many people that fall victim to them each year.

      The truth is that people need to know how to protect themselves from hackers.

      Patriot Tech Services Inc. can help. If you and your staff need help sorting fact from fiction, or if you want your whole team to know exactly what you need to do (and what not to do) to protect you and your company’s resources, call us today at 877-874-4629.

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      Tip of the Week: Is Virtualization Right for You?

      What is Virtualization?
      With a traditional server infrastructure, you’ll have one operating system installed on each server. The software compatible with the server will depend on what operating system is installed on it, which in turn is also affected by the hardware. In comparison, virtualization allows the operating system to be abstracted, meaning that it’s capable of running outside the hardware using an emulated copy hosted in a layer of software called the hypervisor. In other words, one physical server can do the work of many.

      What’s So Great About That?
      Prior to the implementation of virtualization, the direct relationship between hardware and software could be complicated and problematic. For example, configuring software was a particularly challenging task, and so was trying to move software to a different piece of hardware. This could complicate tasks, but with virtualization it is much easier to scale a solution to your specific needs with little-to-no impact on performance.

      Types of Virtualization
      There are many different kinds of virtualization that your business can utilize to its benefit. Here are just a few of them:

      • Network virtualization: A virtual network can be broken up into smaller and more easily managed pieces. These can be assigned to channels and their resources for whenever they are needed.
      • Server virtualization: A server can be more flexible when it’s virtualized. Think about it like this: it’s more simple for a user to utilize, as it can provide improved resources for the user. The server also has the ability to improve capacity to grow alongside your business’ future needs.
      • Desktop virtualization: Desktop virtualization allows your business to simulate a desktop on a hosted server, rather than gathering the right device for the job. This means that a “workstation” can effectively be accessed on any connected device.
      • Storage virtualization: You can store data in a virtual environment for easy access on any approved device. This type of virtualization pulls multiple types of physical storage solutions together to create a single unified location for the data.
      • Data virtualization: By abstracting things like location, format, and performance from a data set, this data set is able to be assigned broader access.
      • Application virtualization: If you remove the application from the operating system through abstraction, you no longer need to depend on whether it’s compatible or not with the operating system to use it on your device.

      Patriot Tech Services Inc. can help your business ensure virtualization goes off without a hitch. To learn more, reach out to us at 877-874-4629.

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      Microsoft 365 or Office 365: What Product Is Right for Your Business?

      Office 365
      We’re sure you’ve already heard quite a bit about Microsoft’s productivity suite, Microsoft Office. In its most basic form, it consists of a word processor (Microsoft Word), slideshow creator (PowerPoint), and spreadsheet builder (Excel), among many others, depending on the subscription plan. Office 365 is essentially the Microsoft productivity suite, but in cloud application format. These services can be accessed either through the cloud or an on-premise solution, depending on where they are hosted and stored. Organizations that already have Windows 10 and other solutions for security can easily take advantage of Office 365.

      Microsoft 365
      Let’s say you wanted to upgrade to Office 365, but you don’t have the adequate operating system on your device. Maybe you simply want to upgrade to the latest version of Windows, as well. Microsoft 365 is for businesses that don’t want to purchase an operating system and all of the solutions in pieces, instead offering organizations the complete package in an easy-to-consume format. Here is a list of what Microsoft 365 offers organizations at its most basic level:

      • The Office 365 suite
      • 1TB of storage
      • Device management capabilities via Microsoft Intune
      • Basic data and app security

      There are also enterprise offerings for organizations that have more than 300 users.

      Which One is Right for Me?
      In the end, it all depends on where your business currently stands. If you have solutions you’re happy with, as well as storage and data security, then perhaps Office 365 will be your preferred choice. If you have nothing and want to get going as soon as possible, however, Microsoft 365 might be worth investing in. If you’re not sure, Patriot Tech Services Inc. can help you determine what your best options are. To learn more, reach out to us at 877-874-4629.

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      Latest Blog Entry

      There has been a lot made in the media about the effect that movies and television has had on society. More often than not, the media that is produced is a result of the ebbs and flows that happen in society, which ironically makes the whole notion that television and movies...

      Latest News

      Patriot Tech Services Inc. launches new website!

      Patriot Tech Services Inc. is proud to announce the launch of our new website at www.patriot-techs.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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