The TriState IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help Ohio, Kentucky and West Virginia businesses increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Spam Protection Solutions

Regain Control over your Inbox with our unique Spam Protection solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Patriot Tech Services Inc., we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

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      What Our Clients Say

      • Fantastic Support
        Portsmouth

        As the technology and computerization continued to grow in our practice, so did our I.T. support needs. The response time from the previous company that we were using was getting longer and longer, and this became very frustrating. Unfortunately, when a practice is completely dependent upon technology, a slow response time from an I.T. support company is crippling. After I talked with Chris from...

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      • Patriot-Techs brought us into the 21st century

        We are so thankful for Patriot-Tech, they upgraded our old computers and helped us become more productive. It's great because we can help more people if we can do more. Our old computers were so slow. Thanks guys!

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      Latest Blogs

      Tip of the Week: How to Use Webinars to Take Your Business to the Next Level

      It’s Not a Seminar, It’s a Webinar
      The seminar has been used for decades as a way for companies to expose industry professionals and the curious to new practices, products, and procedures. The seminar would provide a condensed view of information for people that had, for one reason or another, become interested in the concepts discussed at them.

      Today, smaller companies, many of which couldn’t afford to routinely throw a seminar, can leverage the power of the Internet to work to this same effect by holding webinars. If you aren’t familiar with a webinar, it is exactly what it sounds like. It’s a seminar held on the internet. More accurately, it is course for people to learn more about a product, service, or practice; and, it can work on several levels for an organization.

      Webinars are inexpensive to hold. The solutions required to hold a webinar can be found free, or are extraordinarily affordable. A presentation software like Microsoft PowerPoint can be used to put together an arrangement to help hold the audience’s attention. In fact, the only expense of any real consideration is the cost in time to hold the webinar; which is hopefully mitigated by the acquisition of new clientele.

      The Webinar is a great way to distribute information to customers, potential customers, or even staff (if you think the concept is important enough for them to know about). Since the webinar usually covers a specific element of the business, it is normally developed with the hope that at the end attendees will better understand a concept.

      Putting together a webinar is relatively simple. Since you are the authority in your market, there has to be at least a few questions that you are asked regularly. Start there. The webinar gives you the opportunity to provide answers to questions, and teach concepts and practices that people need to know in order to make decisions that will affect how they spend their time and money, so be specific. It’s not a podcast after all.

      The typical webinar can be anywhere from a few minutes to several hours long. Many longer webinars are split into sessions to keep attendees from getting information overload. If an attendee doesn’t get much out of the webinar, there is a significant chance that they will not come back for another one. If you look at it as your chance to grab people’s attention, you’ll be in the best position when it comes time to present advanced or detailed topics, as then you will approach it with the urgency and specificity necessary to make a webinar work.

      One of the best features of a webinar, as a marketing or training tool, is that people can view them on their own time. So, while you may have some attendees when you first hold the webinar, others can view it at their leisure. Flexibility distributing your company’s knowledge and authority has shown to be beneficial. Buzzsumo has stated that nearly one-fifth of their webinar attendees turn into paying customers, an immensely large portion as compared to other forms of web marketing.

      For more information on the technology it takes to run a webinar, how to set one up, or to get productivity solutions designed to help your business, call the IT professionals at Patriot Tech Services Inc. today at 877-874-4629.

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      We Bust 3 Common Myths About Cloud Computing

      Are you still hesitant to adopt cloud computing for your company’s IT needs? For the cautious business owner, adopting new technologies isn’t a move that’s to be made lightly. However, cloud computing is much more than a passing fad. In recent years, the cloud has become such a reliable and efficient tool for businesses that it deserves your attention. Take for example these three misconceptions about the cloud.


      Misconception 1: The Cloud Isn’t Secure
      It’s understandable why business owners are hesitant to store their sensitive data in the cloud. After all, stories of hacks against major corporations appear in the headlines all too often. Although, it’s important to keep in mind that these sensational stories don’t accurately reflect the state of cloud security today. In fact, studies show that in some instances, the cloud is actually more secure than storing one’s data on-premise. This proved to be the case in a study by Schneider Electric where 40 percent of participants were found to be hosting their security applications in the cloud, and 45 percent of participants said they are likely to move their security application to a cloud platform.

      That said, you should still exercise caution when selecting a cloud platform to host your company’s data. It’s prudent to perform your own analysis of costs, opportunity, and risk, as well as to be wary of exaggerated security claims by cloud providers. One way to go about this is to check with vendors for references. They will be able to tell you what cloud providers are reliable, and which ones tend to overpromise.

      Misconception 2: The Cloud Costs Too Much
      In the past, a move to the cloud may have been perceived by budget-minded business owners as too major of an expense to commit to. Today, the cloud computing market has become so varied that you’ll end up with several different estimates when you shop around with different cloud providers. Therefore, it’s worth it to be diligent when shopping for a cloud provider.

      Then there are the cost benefits you should consider that extend beyond the initial price tag of cloud migration and the subsequent monthly fees. This includes opportunity costs such as time to market, disaster recovery savings, and customer satisfaction. Also, a business owner shouldn’t overlook finally being able to avoid paying for on-premise maintenance, remediation, hardware costs, application upgrades, and the list goes on.

      Misconception 3: The Cloud Doesn’t Offer Enough Flexibility
      If you’re hosting your data and applications in-house, then you know firsthand what it takes to make a modification like an enhancement to your hardware or software. Often times, such an IT initiative will be expensive and take considerable time to implement. Now imagine needing to make the same performance enhancement to an infrastructure that’s hosted in the cloud. With the cloud, when you need more computing resources from your provider, it’s as easy as making a phone call or submitting a ticket. The time and money saved by simply requesting your cloud provider make the adjustments on their end will free up resources for you and your IT staff that can be better invested elsewhere.

      Do you still have reservations about the cloud? If so, then you owe it to yourself, and your bottom line, to discuss these roadblocks with the IT professionals at Patriot Tech Services Inc.. You may be surprised to learn that the cloud can do exactly what you need it to do and more. To have a conversation about the cloud, call us today at 877-874-4629.

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      Tip of the Week: How to Legally Download Videos From Netflix

      Keep in mind that this requires that you have the official Netflix mobile app installed. You can’t just use the web browser on your device to download the videos. Furthermore, not every single video you find will be available for download, but there is still quite a large library to choose from. Your first step is to download the app.

      To see the videos that are available for download, you just tap or click the button in the top-left side of the screen and select Available for Download. For your selected videos, a down arrow will appear with the word Download next to it.

      Any downloaded videos you have can be found in the Netflix app. Just click the menu and select My Downloads. This will show you all of the details that you need to know, such as how large they are. This is especially important to preserve space on your devices, as you never know what you’ll need to do with it while you’re on a trip.

      Now let’s say that you need to delete a video from your downloads. To do this, just select the show and click the Downloaded button. You will then be shown a window that allows you to Delete Download. Once you’ve done this, just select the videos that you want to delete by checking the boxes in the right-hand corners. Once you’ve done this, just click the trash can and you’ll delete any of your selected videos.

      How do you plan on using Netflix’s download feature? Are there any other situations where you might find this useful? Let us know in the comments, and be sure to subscribe for more helpful technology tips and tricks.

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      Latest Blog Entry

      Netflix is a great way to keep yourself entertained while on the go, but you can’t take it wherever you want. One great example of such a restriction is while you’re on a flight, where Wi-Fi isn’t permitted (or unnecessarily slow and expensive). Thanks to a couple of innovat...

      Latest News

      Patriot Tech Services Inc. launches new website!

      Patriot Tech Services Inc. is proud to announce the launch of our new website at www.patriot-techs.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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