The TriState IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help Ohio, Kentucky and West Virginia businesses increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Spam Protection Solutions

Regain Control over your Inbox with our unique Spam Protection solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Patriot Tech Services Inc., we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

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      What Our Clients Say

      • Fantastic Support
        Portsmouth

        As the technology and computerization continued to grow in our practice, so did our I.T. support needs. The response time from the previous company that we were using was getting longer and longer, and this became very frustrating. Unfortunately, when a practice is completely dependent upon technology, a slow response time from an I.T. support company is crippling. After I talked with Chris from...

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      • Patriot-Techs brought us into the 21st century

        We are so thankful for Patriot-Tech, they upgraded our old computers and helped us become more productive. It's great because we can help more people if we can do more. Our old computers were so slow. Thanks guys!

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      Latest Blogs

      Tip of the Week: Make Sure You'll Be Understood With Microsoft Word

      readability statistics chart
      First let’s look at the Flesch Reading Ease Formula. Developed in 1948, the Flesch Reading Ease formula is considered to be the most accurate readability scale in use right now. The formula gives a scale of ease of reading on a scale from 100 or less, 100 being the easiest to read. In this case, the article below has a Flesch Reading Ease Formula of 46.7. This means that it is mid-level difficulty. The Flesch Reading scale also gives an approximate grade level. In this case, the reading level is 10.7, meaning the article is written for an average grade level of between 10th and 1tth grade (based on accepted US school data).

      Use Word to Evaluate Document Readability
      Most users are familiar with the basic Word functions in Review - Spelling & Grammar checks and Word Count. After checking over the spelling and grammar of the document, it will post your readability statistics. Think of it like an enhanced Word Count full of all the information a writer could want about how their article is shaping up. It’s broken into three sections:

      1. Count - Includes the counts of: Word, Characters, Paragraphs, Sentences
      2. Averages - Sentences per Paragraph, Words per Sentence, Character per Word
      3. Readability - Flesch Reading Ease, Flesch-Kincaid Grade Level, Passive Sentences

      To activate the Readability Menu, start by navigating to the Options menu item in Microsoft Word.

      microsoft word options

      Then, select the Proofing menu item within the Word Options. Scroll down to the option that is labeled ‘When correcting spelling and grammar in Word’ from there, you see a few check boxes. In addition to making sure that ‘Check grammar with spelling’ is checked, you also want to check the box next to the option ‘Show readability statistics’.

      proofing options show readability

      As with most scales, the Flesch Reading Ease results should be taken with a grain of salt. Using the scale to gauge whether or not your copy is appropriate for your target audience is helpful tool. Would you like to learn more IT tips and tricks? Subscribe to our blog today!

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      Does Your SMB Use The Same Technologies As The NFL?

      Tablets: Gone are the days of coaching staff printing black-and-white images during the game. Available to the entire NFL in 2014, coaches are given league-provided, specially configured, and weatherproof Microsoft Surface tablets that allow them to access high resolution images in real time. NFL provides these tablets to ‘dissect’ the opponent's offense and defense. The adoption of tablet use is strictly controlled by the NFL in order to maintain the traditions and integrity of the game. In fact, it’s so important that the NFL commissioned Microsoft to develop an application exclusively used by coaches from the sideline. Additionally, each club can provide tablets to players to be used as electronic playbooks or to view position-centric game film.

      Electronic Medical Records: Over the past few decades, the NFL has been taking steps to protect players from both the long and short term effects the game has on their body. Many retired players feel repercussions of game injuries decades later. The NFL has put an emphasis on the health and wellbeing of their players. One of the ways they do this is through the use of pads and helmets that have the capability to record physical activity and relay it to the individual's electronic medical records. In the event of an injury, it's possible for doctors and athletic trainers to use data recorded by the gear to evaluate and diagnose possible injuries, like concussions.

      Proactive Monitoring: When watching a Football game, you’re actually watching the product of a massive infrastructure that is properly maintained and monitored. It’s probably not something most people think about - but it’s true. Stadium technology is closely monitored and any issues must be resolved as quickly as possible, especially on game day. Imagine if officials couldn’t access their instant replay because someone failed to notice that a wireless signal between the live feed and replay booth had an issue. Needless to say, NFL operations are vigilant about preventing technology issues.

      Bonus - Funding Innovation: There are other technologies that the NFL puts to use that have no place in the SMB Market. Through the HeadHealthTech Challenge, the NFL tasked doctors, engineers, and scientists to come up with innovative methods of preventing, treating and diagnosing a concussion. After submitting an idea, the NFL and their partners review the technology and determine a winner. Even though funded by the NFL, the innovations submitted are not proprietary and available to the medical community.

      As stated on their website, the NFL Football Operations “faces a delicate balance: determining how to innovate while respecting and preserving the game’s traditions, integrity and competitive equity.” All use of technology is heavily regulated by the NFL. What are your thoughts on the use of common technology by the NFL? Let us know in the comments.

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      Tip of the Week: Planning Your Holiday Travels? Have A Plan For Productivity

      1. Know Wi-Fi Options. In order to be productive while away from the office, you need to make sure that you’ll have access to stable Internet/WiFi. Many companies use VPNs to create secure connections from their networks to a mobile device. If you’re staying at a hotel, make sure that they’ll have WiFi to meet your needs. Reading through the hotels reviews on pages like Yelp! or Trip Advisor will let you see what other guests have said about WiFi signals.
      2. Bring Extra Accessories Just in Case. It never hurts to have an extra set of technology accessories like LAN cables, Micro-USB cords, charging bricks, portable mouses, etc. You’ll be happy to have an extra when you see that buying one from an airport or tourist destination costs a small fortune.
      3. Avoid Checking Your Devices. Even if you’re not going to work while traveling to your destination, it’s important to keep devices needed for work in a carryon, rather than checked into the cargo hold. Think about how upset your boss would be if you were authorized to work remotely over the holiday but had your laptop or tablet cracked or lost before you even got to your destination.
      4. Beware of Free WiFi. Believe it or not, there are actually people who wait around for someone to logon using an insecure WiFi Connection. Open WiFi should be avoided whenever possible. Having your identity stolen is bad enough. Don’t put your customers’ personal information into jeopardy because you wanted to check your email.
      5. Turn Off Autofill and Password Management: While it is certainly convenient to use a password manager for work purposes, it’s a good idea to disable it while traveling. If someone steals your device with a password manager on it, you’re basically giving them a key into your personal information, your company’s information and your clients’ information. Having to type passwords manually for a few days will be worth it.
      6. Use External Harddrive or USB To Back Up Regularly on the Go: Imagine having worked on a project throughout your vacation, only to learn that your device was damaged or misplaced - and now you have nothing. If you’re not connecting to your network regularly, your work may not be backing up properly. Bring an external or USB drive along to save any progress you might have made. Even if your computer does backup regularly on its own, it’s better to be safe than sorry.

      These are just a few of the things that you should be doing when working while traveling - or whenever you’re working away from the office. If you have any questions about using your technology on the road, make sure you check with your IT team or call us at 877-874-4629.

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      Latest Blog Entry

      Have you ever been working on writing a blog article or trying your hand at a formal proposal letter and wondered if your writing was appropriate for your audience? You’re not alone. The readability of a document is such a concern for people that Microsoft Word added a featu...

      Latest News

      Patriot Tech Services Inc. launches new website!

      Patriot Tech Services Inc. is proud to announce the launch of our new website at www.patriot-techs.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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