The TriState IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help Ohio, Kentucky and West Virginia businesses increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

read more

Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

read more

Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

read more

Spam Protection Solutions

Regain Control over your Inbox with our unique Spam Protection solutions.

read more

When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Patriot Tech Services Inc., we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

  • Do you have questions about Managed IT Services and what they can do for your company?
  • First Name *
  • Last Name *
  • Company Name
  • Phone *

      What Our Clients Say

      • Fantastic Support
        Portsmouth

        As the technology and computerization continued to grow in our practice, so did our I.T. support needs. The response time from the previous company that we were using was getting longer and longer, and this became very frustrating. Unfortunately, when a practice is completely dependent upon technology, a slow response time from an I.T. support company is crippling. After I talked with Chris from...

        Read More
      • Patriot-Techs brought us into the 21st century

        We are so thankful for Patriot-Tech, they upgraded our old computers and helped us become more productive. It's great because we can help more people if we can do more. Our old computers were so slow. Thanks guys!

        Read More
      • Great techs!
        Conover
        USA
        www.asd-usa.com

        Our large Dollar General project could not have been completed without your technicians. They were great at completing the sites they were responsible for quickly and correctly. Helped us finish up ahead of schedule which we appreciated! You are our go-to company for work in OH, WV & KY. Thank you!   Ashley Hill NDS - Automated Systems Design, Inc. (ASD)

        Read More
      • Extremely Professional
        Huntington
        CVS

        Tech was extremely professional and great to work with. Our end user was very happy with his performance and his politeness. Thank you for your hard work! Will definitely use again.  

        Read More
      • High Praise
        Ashland
        Rainbow Title Co

        Our 3rd party vendor couldn't say enough good things about Patriot's technicians. Their own IT person who supports their products everyday wasn't able to resolve the issue but your guys did!  Even though the vendor was embarrassed, he had high praise for the knowledge and quick work to resolve the issue and get me up and running.  Thank you!

        Read More

      Latest Blogs

      Getting to Know Technology: Link

      Links are often called hyperlinks, and they are calls to specific information that can be discovered by clicking on them with a mouse or tapping them with your finger on a touchscreen. Even if it doesn’t look like it, buttons and other on-screen elements often have a link contained within them so they can be connected to certain information.

      Links can be used to provide a direct path to specific information, such as a location on the network or a certain web page. Links can be embedded into text, as well--chances are you’ve seen links in blog articles before, linking to external information on either the same site or elsewhere. Links can even be used to navigate to different parts of a singular web page through anchor text.

      An example we like to use is an image on a website. Depending on how it’s set up, you can “navigate” to another page to view the image, or you can just view an enlarged image of it right there. Either way, a link is used to display the image. The same can be said for clicking on a link to a PDF. You either download it by clicking on it, or you open it from its source in the web browser.

      Of course, with the ease of sharing information and files that links provide, some choose to use it to disseminate threats across the Internet. You should always hover over a link to see its destination before actually clicking on it. You certainly don’t want to download a dangerous file. This is a tactic used by many malicious websites. They will make a site that looks legitimate and use links to spread threats or convince users to download malicious files. You can basically avoid most of these just by paying attention.

      For more information about the latest technology, subscribe to our blog.

      Learn More

      3 Ways VoIP Can Enhance Your Employees’ Collaboration: Here’s How

      VoIP Improves Inter-Department Communication
      If you’re relying on traditional landline telephones to get in touch with your employees, there are countless events that can make this more complicated and time-consuming. What if the employee isn’t at their desk and you have to leave a voicemail? Furthermore, what if the employee doesn’t see the voicemail until much later on in the day? While this might be fine if the issue isn’t immediate, it doesn’t help urgent situations where you need a response as soon as possible. VoIP doesn’t rely on your traditional handset, as it can be used on multiple different devices even while away from the desk, making it more likely that your calls won’t fall on deaf ears.

      VoIP Allows for Flexibility
      Many organizations these days have at least a couple of employees who work out of the office, even if it’s only from time-to-time. If you give these employees options for how to stay in contact with your office, you create more opportunity for collaboration when it matters most. Like we said, VoIP can be used on many different kinds of devices, including desktops, laptops, and mobile devices, bringing in a level of flexibility that you could only dream of with a traditional landline solution.

      VoIP Takes Advantage of Additional Features
      Can your landline phone service give you access to video conferencing to make remote workers or prospective clients feel like they’re right there in the room with you? What about instant messaging? How about all of the features that a traditional phone service has (conference calling, forwarding, etc.) in addition to all kinds of additional services that enhance the way your team collaborates? VoIP is so dynamic that you can add in any additional features you need as you see fit. It’s not like cable television where you have a bunch of channels you don’t need, but are still paying for--we only want you paying for services you find value with.

      Does your business want to get started with a quality VoIP solution that can save you money while improving the success of your employees? Patriot Tech Services Inc. can help. To learn more, reach out to us at 877-874-4629.

      Learn More

      Co-Managed Services Can Help Build a Better Business

      Managed IT
      Every business decision is made based on available capital. IT professionals--the good ones--can cost a lot of money, prompting many organizations to cut costs by simply going without hiring IT professionals. This presents another assortment of problems, as there is an inherent risk associated with not taking proper care of your technology assets. It also makes technology deployment considerably more difficult, if not impossible.

      One-way organizations can take advantage of IT services without having a full-fledged IT department is through a managed service provider, or MSP. MSPs provide many services for a fraction of the cost of an internal IT department, including monitoring and maintaining your network and computing infrastructure. Furthermore, you can trust that they will adhere to industry best practices, as when you succeed, they succeed as well. Through preventative care, MSPs help your business find value in one of the most costly parts of operation: your IT.

      Co-Managed IT
      Even if your business would rather have an internal IT department, you can still benefit greatly from outsourcing at least a portion of their responsibilities to a MSP. This is called co-managed IT, where your business still maintains an on-site IT staff while outsourcing the remainder of its responsibilities to a managed service provider. This solves a number of issues related to having an on-site IT department.

      For example, the IT department of a small business is likely to have issues keeping up with maintenance, helping those in need of assistance, and implementing major projects. There’s just not enough time in the day to make all of this happen regularly. Through co-managed IT, you can outsource specific roles to Patriot Tech Services Inc. to ensure it all goes off without a hitch. The end result is a more focused in-house team that can handle their primary responsibilities while the rest is handled by trusted IT experts. To learn more, reach out to us at 877-874-4629.

      Learn More

      Latest Blog Entry

      Navigation is important for any computing system--particularly the Internet, where there are countless destinations. The Internet is comprised of various web pages, images, videos, and many other valuable little bits of content that are all connected by a web of links. These...

      Latest News

      Patriot Tech Services Inc. launches new website!

      Patriot Tech Services Inc. is proud to announce the launch of our new website at www.patriot-techs.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

      Read more ...

      Account login