The TriState IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help Ohio, Kentucky and West Virginia businesses increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Spam Protection Solutions

Regain Control over your Inbox with our unique Spam Protection solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Patriot Tech Services Inc., we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

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      What Our Clients Say

      • Fantastic Support
        Portsmouth

        As the technology and computerization continued to grow in our practice, so did our I.T. support needs. The response time from the previous company that we were using was getting longer and longer, and this became very frustrating. Unfortunately, when a practice is completely dependent upon technology, a slow response time from an I.T. support company is crippling. After I talked with Chris from...

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      • Patriot-Techs brought us into the 21st century

        We are so thankful for Patriot-Tech, they upgraded our old computers and helped us become more productive. It's great because we can help more people if we can do more. Our old computers were so slow. Thanks guys!

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      • Great techs!
        Conover
        USA
        www.asd-usa.com

        Our large Dollar General project could not have been completed without your technicians. They were great at completing the sites they were responsible for quickly and correctly. Helped us finish up ahead of schedule which we appreciated! You are our go-to company for work in OH, WV & KY. Thank you!   Ashley Hill NDS - Automated Systems Design, Inc. (ASD)

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      • Extremely Professional
        Huntington
        CVS

        Tech was extremely professional and great to work with. Our end user was very happy with his performance and his politeness. Thank you for your hard work! Will definitely use again.  

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      • High Praise
        Ashland
        Rainbow Title Co

        Our 3rd party vendor couldn't say enough good things about Patriot's technicians. Their own IT person who supports their products everyday wasn't able to resolve the issue but your guys did!  Even though the vendor was embarrassed, he had high praise for the knowledge and quick work to resolve the issue and get me up and running.  Thank you!

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      Latest Blogs

      Tip of the Week: Looking After Your Health at Work

      Stand Up
      Every year, the average office worker will spend around 2,000 hours at their desk; that’s around a quarter of the year… sitting. With technology being so prevalent in the workplace, around 85 percent of American workers need a screen to do their job, and it causes considerable damage to the body. Sitting down can place users at high risk of muscular-skeletal disorders, diabetes, obesity, cancer, heart disease, and so much more. Working out often isn’t enough to offset the damage done, either; in sectors where long hours are required, users might not even have the time to make it happen. Changing it up every now and then can add several years back to your life. If you can’t avoid sitting all day at your job, then take proactive measures by improving your posture, which can make all the difference in preventing issues like arthritis and bursitis.

      Eat Properly
      Sedentary life has its own share of issues that are only further fueled by failing to eat properly. Fast food and high-carb or high-fat diets can lead to obesity and heart disease. Foods high in omega-3s and monounsaturated fats can help lower your cholesterol; examples of these include nuts, fish, and avocados.

      The best way to avoid putting on extra weight is to be more mindful of what you ingest. For breakfast, you should begin with a meal of yogurt, fruit, or oats, then supplement any cravings with nuts, wholegrain crackers, and more fruit until you get to lunchtime. For lunch, you want foods high in protein and low in carbs, followed by low-carb snacks as needed in the afternoon. Dinnertime can often be a challenge, as some workers don’t get home until late in the evening. Still, avoid eating dinner too late, as it will have a negative impact on your metabolism.

      Safeguard Your Mental Health
      The modern office tests the limits of the average worker’s mental health. It’s important for a worker who spends the majority of their life working to feel some semblance of fulfillment from their job. There are those who routinely put in more hours of the daily grind at the office than they do getting a good night’s sleep. According to the Center for Disease Control, one in every three people don’t get enough sleep. The average adult’s ideal night of sleep is at least seven hours for maximum wellbeing and health. Yet, sometimes even a good night’s rest and a proper diet aren’t good enough for those who are under a heavy amount of stress on a daily basis.

      Stress is known as a silent killer, and it’s one that takes many forms. It can be placed on one by themselves, but it also comes from external factors in the workplace, like demands from clients or coworkers. In some cases, it can even come from machines, like the workstations that we all use on a daily basis, especially when they don’t act properly.

      Stress is a major problem for employers to deal with, too. A study by Harvard and Stanford in 2016 found that two out of three workers claim to be “always, often, or sometimes” taking part in unhealthy behaviors, like drinking or crying, as a result of the stress they feel from their job. Coupled with about 120,000 workplace deaths linked to workplace stress annually, it’s no surprise that mental health isn’t as high a priority as it should be.

      Another mental health study performed by Mental Health America found major stressors included money troubles, a lack of recognition, and lack of satisfaction with their jobs. 71 percent of these respondents also indicated that they were actively seeking new job opportunities. Without any change to company culture, this kind of stress could have a devastating effect on an organization and its workforce.

      For more tips and tricks to make your workplace more enjoyable, subscribe to Patriot Tech Services Inc.’s blog.

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      What Innovative Tools Will Businesses Use in 2019?

      Artificial Intelligence

      AI implementation is en vogue right now, and if the results are any indication, the technology isn’t going away anytime soon. Like humans, as machines get smarter they can do more; but, unlike humans, machines don’t suffer from emotional value determinations. Whether you look at this as a positive or negative trait will depend on whether or not your company is looking to put it to work for you. Here are a few ways businesses will deploy AI:

      • Processing large amounts of data
      • Personalizing customer experiences
      • Operational automation
      • Security
      • Predicting demand
      • And more

      With businesses that are suffering from what are typically expensive operational problems fueling demand for AI-integrated business solutions, the market for these solutions is growing rapidly. The more businesses that understand how beneficial automation is, the higher the demand there is going to be for artificial intelligence.

      Blockchain

      Blockchain has been in the news for the past couple years, typically in the cryptocurrency conversation. Blockchain is a public ledger that’s distributed rather than centralized. Each “block” stores all the digital pieces of relevant information about a transaction. Once the data is captured it can’t be altered. This presents substantial data security benefits.

      With the inherent security that the blockchain offers many businesses have been looking for ways to create applications using a more distributed system. As more people work with blockchain, more is known about it; and, as a result, there isn’t a lot of energy expended trying to do superhuman things with the technology. Instead, more blockchain-related tools are being created that are designed to help companies. Blockchain is being used in various ways, including:

      • Managing supply chains
      • Identity management
      • Recordkeeping & archiving
      • Data security
      • And more

      Blockchain is so popular among application developers that Oracle’s head of blockchain development said that half of businesses will be using some type of blockchain tool in the next three years.

      5G

      Wireless broadband access has completely changed the way people use technology. In the 40 years that wireless has been offered the standard has gone from wireless capabilities of 2.5 Kbs to over 100 Mb/s, but in the next couple of years that standard will be dwarfed by the deployment of 5G. 5G Wireless is set to be introduced in 2019, and it should completely change the world.

      With data speeds of 1 Gb/s and higher, businesses will gain the following benefits:

      • Faster speeds
      • Reduced Latency
      • Greater Capacity
      • Improved Battery Life
      • And more

      Innovation will speed up and business will move faster than ever. Additionally, new industries will present themselves as technology is developed. In fact, a study by Qualcomm found that once 5G is completely implemented it will become a “general purpose technology” on par with electricity and the automobile.

      Virtual Reality

      If you polled 100 people, the prevailing sentiment around virtual reality would likely be that it is cool, but as a technology, it is a novelty. Nothing could be further from the truth. With advances in both hardware and software, virtual reality is set to transform the way people see the world. For business use, the applications available from the integration of virtual reality are virtually limitless.

      With its current novelty status, it is now a popular technology used by companies to market their products. VR offers unprecedented immersion and by creating virtual spaces that allow potential customers to virtually experience the use of products and create a more emotional connection. As the technology becomes more prevalent, you will begin to see it used for training, talent management, product design, and shared experience.

      Emerging technologies play a major part of a forward business strategy, and with the myriad of new technologies just now coming to market, that position will continue. What do you think about these technologies? Would your business utilize them to move your business forward? Leave your thoughts in the comments section below.

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      Let’s Talk About Wireless Charging

      How It’s Used Today

      It’s likely that you’ve already used wireless charging. The Qi wireless platform became the standard for wireless charging, and it has been used in both Apple and Android devices since its inception. It made the jump from 2.5W to 15W delivery. Wireless charging’s convenience has made it a mainstay in certain sectors. It’s a great solution to include near workstations and nightstands, as well as public places like restaurants. There is no evidence suggesting that it has a widespread negative influence on the battery’s lifespan, meaning that there’s no real reason not to have it; this just means that it will get people using their applications and mobile devices more and more.

      For example, the Wireless Power Consortium--the developers of Qi charging--has been developing large-form-factor charging pads for the kitchen to provide power to appliances. In the realm of businesses, there is an investigation going on into decreasing constraints on wireless charging power.

      Will Wireless Charging Be Possible at a Distance?

      Some manufacturers have developed a means to send power over a short distance, so whether or not this technology is possible is yet to be determined--especially with efficiency being taken into consideration. Once the power source and receiving device are far enough apart, the charge being delivered falls in terms of what would be practical to send to the receiving device. In other words, when it reaches its destination, it retains about ten percent of the power source, meaning that charging is, quite simply, not efficient.

      Resolving this issue is something that is extremely unsafe, as well. True wireless charging achieves about ten percent efficiency compared to the Qi’s near-field rates of 75 percent efficiency, as well as a wired charge’s 85 percent efficiency. It makes it hard to see how such a long-distance charge could be worth it--at least with today’s technology constraints.

      What are your thoughts on this wireless technology? Let us know in the comments and be sure to subscribe for more think pieces and informational discussions about modern technology.

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      Latest Blog Entry

      The office can be a stressful place to work, and sitting still for so long can be difficult to handle in terms of both physical and mental wellbeing. Some people can experience health problems or feelings of depression, dissatisfaction, and generally negative emotions. Here ...

      Latest News

      Patriot Tech Services Inc. launches new website!

      Patriot Tech Services Inc. is proud to announce the launch of our new website at www.patriot-techs.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

      Read more ...

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