The TriState IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help Ohio, Kentucky and West Virginia businesses increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

read more

Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

read more

Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

read more

Spam Protection Solutions

Regain Control over your Inbox with our unique Spam Protection solutions.

read more

When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Patriot Tech Services Inc., we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

  • Do you have questions about Managed IT Services and what they can do for your company?
  • First Name *
  • Last Name *
  • Company Name
  • Phone *

      What Our Clients Say

      • Fantastic Support
        Portsmouth

        As the technology and computerization continued to grow in our practice, so did our I.T. support needs. The response time from the previous company that we were using was getting longer and longer, and this became very frustrating. Unfortunately, when a practice is completely dependent upon technology, a slow response time from an I.T. support company is crippling. After I talked with Chris from...

        Read More
      • Patriot-Techs brought us into the 21st century

        We are so thankful for Patriot-Tech, they upgraded our old computers and helped us become more productive. It's great because we can help more people if we can do more. Our old computers were so slow. Thanks guys!

        Read More
      • Great techs!
        Conover
        USA
        www.asd-usa.com

        Our large Dollar General project could not have been completed without your technicians. They were great at completing the sites they were responsible for quickly and correctly. Helped us finish up ahead of schedule which we appreciated! You are our go-to company for work in OH, WV & KY. Thank you!   Ashley Hill NDS - Automated Systems Design, Inc. (ASD)

        Read More
      • Extremely Professional
        Huntington
        CVS

        Tech was extremely professional and great to work with. Our end user was very happy with his performance and his politeness. Thank you for your hard work! Will definitely use again.  

        Read More
      • High Praise
        Ashland
        Rainbow Title Co

        Our 3rd party vendor couldn't say enough good things about Patriot's technicians. Their own IT person who supports their products everyday wasn't able to resolve the issue but your guys did!  Even though the vendor was embarrassed, he had high praise for the knowledge and quick work to resolve the issue and get me up and running.  Thank you!

        Read More

      Latest Blogs

      Technology is Behind Great Marketing Strategies

      Artificial Intelligence (AI) and Machine Learning (ML)

      Operating under the same general umbrella, AI and ML can provide the personalization that modern businesses need to close sales. Machine learning algorithms predict future trends, helping businesses make data-driven decisions, while AI-powered chatbots can provide instant customer support and engage users in real-time, enhancing customer experience.

      Marketing Automation Platforms

      Built-in or integrated into many Customer Relationship Management platforms or email, marketing automation can trigger email campaigns, segment audiences, and track performance. Businesses also need to keep an eye on their social media so having a dedicated social media management platform that can centralize and automate social media posting, monitor engagement, and analyze metrics is invaluable.

      Customer Relationship Management Systems

      CRMs are a must-have tool for most businesses. They can help a business integrate sales and marketing initiatives that provide a unified view of customer interactions. The CRM does a great job of managing and analyzing customer data, improving targeting and segmentation. Obviously, the main purpose of the CRM is to cultivate and improve customer relationships. CRMs can track customer interactions which is a key element in enabling more effective and personalized communication.

      Websites

      Websites can be one of the most useful tools for marketing your products. Most websites have a content management system (CMS) built in. CMS platforms simplify website creation and content management. CMS tools assist with search engine optimization, improving website visibility and traffic. They enable easy distribution of content across various channels, including blogs, social media, and email newsletters.

      With marketing being a major part of today’s business, having the technology in place to help streamline the process can make all the difference. If you would like to have a conversation about your business’ technology, give the IT professionals at Patriot Tech Services Inc. a call today at 877-874-4629.

      Learn More

      You Need Your Business’ IT to Match Your Business’ Size

      To begin, we’ll explore why having a scalable infrastructure is so crucial, especially to the small and medium-sized businesses of TriState.

      What Benefits Do Businesses Get from a Flexible, Scalable IT Infrastructure?

      There are many reasons that today’s businesses not only benefit from scalability but also actively need some degree of it to remain competitive in their market. First and foremost, it is inherently integral to a business’ growth.

      The long and the short of it is that one of the few ways to increase a business’ operations (thereby bringing in more revenue) is to expand its capabilities without sacrificing the standard previously set. Scaling up technology allows this to happen, as it adds utility without negatively impacting the user experience regarding responsiveness or performance. As such, your team can accomplish more.

      On a related note, your team will be able to shift priorities quickly, confident their IT will keep pace with them and allow them to pursue new opportunities while also using their resources most effectively. This flexibility can even extend into remote work capabilities and should be present in your business continuity preparations.

      In short, there are plenty of reasons you want your infrastructure to have some level of flexibility… and this is far from a comprehensive list. So, let’s discuss some best practices for managing your IT infrastructure and ensuring it is scalable.

      Best Practices for IT Infrastructure Scalability

      Understand What You Need

      To chart a path that will facilitate your business’ scalability, you must first understand your goals and what your company will need to support them. What will you require to meet the responsibilities that growth would bring? This line of questioning helps inform your strategy moving forward, as you can select tools and resources that will provide precisely what you need.

      As you do so, you should ensure you’re building in cybersecurity, redundancy, backup, and other preventative measures to help protect you over time as you confirm that you align with applicable compliance standards.

      Keep an Eye on Performance

      It’s also important to closely monitor how your business’ IT infrastructure operates daily to improve it efficiently, either by identifying present issues or by spotting potential upgrades. Ideally, by being proactive, these improvements can be made before any real problems arise and impact your operations.

      Don’t be afraid to make changes to your infrastructure and processes as you pursue these performance improvements. Utilize monitoring tools to capture data points and evaluate the effectiveness of your changes.

      Turn to Professionals for Assistance

      As many of these processes and procedures can be somewhat time-consuming, it can be challenging for many businesses to devote sufficient energy to them… never mind that many companies don’t have the in-house experience required to keep up with their other needs even before scaling is factored in. For these businesses, outsourcing these responsibilities to an external provider is a great option—especially if that provider happens to be an MSP (or managed service provider) like Patriot Tech Services Inc..

      An MSP Makes Scaling—and Doing Anything Involving IT—Easier

      An MSP will step in and serve as an IT department, either supplementing an in-house staff or as a fully outsourced entity. In doing so, the MSP takes responsibility for the future of a business’ technology in any way needed. 

      If a business needs consulting, the MSP will be a consultant. 

      If a business needs additional support, the MSP provides that support.

      If a business needs an advocate to work with vendors, the MSP will be an advocate.

      You get the idea. Naturally, monitoring and managing an IT infrastructure also falls under an MSP’s purview, including helping the client scale it appropriately. We can be your MSP, providing all this and more. If you’d like to learn more about us and our services, please call us at 877-874-4629.

      Learn More

      Why Clean Data Is Important for Backend Processes

      Understanding Data Cleaning

      Data cleaning, also known as data scrubbing, involves identifying and correcting inaccuracies and inconsistencies in your data. This process ensures that your data is accurate, complete, and ready for analysis. It is critical because dirty data can lead to misguided decisions. Clean data is critical for:

      • Improved decision making - Clean data leads to more accurate analytics, which in turn leads to better business decisions.
      • Enhanced efficiency - Clean data reduces the time and resources spent on fixing errors down the line.
      • Increased ROI - Reliable data ensures that your investments in AI and business intelligence yield positive returns.

      Five Steps to Achieve Clean Data

      Here are five steps you have to take to clean your data thoroughly so that it’s ready for you to integrate innovative data-driven tools:

      1. Remove duplicates - Duplicate entries can skew your analysis. Use data cleaning tools to identify and remove duplicate records. Most data management software comes with built-in functionalities to handle this task.
      2. Missing data can be problematic - Depending on the context, you can either remove rows with missing values or fill in the gaps using appropriate methods like mean imputation or predictive modeling.
      3. Standardize formats - Make sure that your data is consistent in format. For example, dates should follow a single format (e.g., MM/DD/YYYY), and categorical variables should have standardized labels (e.g., "Yes" and "No" instead of "Y" and "N").
      4. Correct inaccuracies - You’ll need to identify and correct errors in your data. This could involve validating entries against known standards or using algorithms to detect outliers.
      5. Validate data quality - After cleaning, it's important to validate the quality of your data. Use data profiling tools to assess the accuracy, completeness, and reliability of your dataset.

      Proper data cleaning is a critical step in ensuring the success of your data analytics and AI projects. By investing time and resources in scrubbing your data, you can enhance the accuracy of your insights and ultimately make better business decisions. 

      Call Patriot Tech Services Inc.

      The IT experts at Patriot Tech Services Inc. can provide your organization with the expertise and insights on how to get sophisticated and innovative tools set up for your business. If you would like to have a conversation about data warehousing, business intelligence, artificial intelligence or any other technology-related issue, give us a call today at 877-874-4629.

      Learn More

      Latest Blog Entry

      With technology being such a massive part of business today, many organizations are looking to use it to their advantage. One aspect of the business that is increasingly significant is their ability to stand out amongst their competition. Let’s take a look at a few technolog...

      Latest News

      Patriot Tech Services Inc. launches new website!

      Patriot Tech Services Inc. is proud to announce the launch of our new website at www.patriot-techs.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

      Read more ...

      Account login