The TriState IT Experts

We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help Ohio, Kentucky and West Virginia businesses increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

read more

Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

read more

Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

read more

Spam Protection Solutions

Regain Control over your Inbox with our unique Spam Protection solutions.

read more

When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Patriot Tech Services Inc., we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

  • Do you have questions about Managed IT Services and what they can do for your company?
  • First Name *
  • Last Name *
  • Company Name
  • Phone *

      What Our Clients Say

      • Fantastic Support

        As the technology and computerization continued to grow in our practice, so did our I.T. support needs. The response time from the previous company that we were using was getting longer and longer, and this became very frustrating. Unfortunately, when a practice is completely dependent upon technology, a slow response time from an I.T. support company is crippling. After I talked with Chris from...

        Read More
      • Patriot-Techs brought us into the 21st century

        We are so thankful for Patriot-Tech, they upgraded our old computers and helped us become more productive. It's great because we can help more people if we can do more. Our old computers were so slow. Thanks guys!

        Read More
      • Great techs!

        Our large Dollar General project could not have been completed without your technicians. They were great at completing the sites they were responsible for quickly and correctly. Helped us finish up ahead of schedule which we appreciated! You are our go-to company for work in OH, WV & KY. Thank you!   Ashley Hill NDS - Automated Systems Design, Inc. (ASD)

        Read More
      • Extremely Professional

        Tech was extremely professional and great to work with. Our end user was very happy with his performance and his politeness. Thank you for your hard work! Will definitely use again.  

        Read More
      • High Praise
        Rainbow Title Co

        Our 3rd party vendor couldn't say enough good things about Patriot's technicians. Their own IT person who supports their products everyday wasn't able to resolve the issue but your guys did!  Even though the vendor was embarrassed, he had high praise for the knowledge and quick work to resolve the issue and get me up and running.  Thank you!

        Read More

      Latest Blogs

      Disaster Recovery as a Service is a Way to Insulate Your Business From Harm

      What is Disaster Recovery as a Service?

      Disaster Recovery as a Service (DRaaS) is a cloud-based solution that provides businesses with a comprehensive and cost-effective way to recover data and IT infrastructure in the event of a disaster. It offers a proactive strategy to ensure minimal downtime and data loss, helping companies maintain operations even during catastrophic events.

      How Does DRaaS Work?

      DRaaS operates on a simple yet powerful principle: it replicates your critical data and systems in real-time to a secure offsite cloud environment. Here's how it works:

      • Assessment and planning - The process starts with a thorough assessment of your business' unique needs. This includes identifying critical applications, data, and recovery time objectives (RTOs). 
      • Data replication - Your data is continuously mirrored to the DRaaS provider's secure data center. This replication ensures that your information is always up to date and accessible in the event of a disaster.
      • Automated response - In the event of a disaster, the DRaaS solution automatically detects the outage and switches your operations to the replicated systems in the cloud. This process is seamless and can be completed within minutes, reducing downtime significantly.
      • Testing and monitoring - Regular testing of the DR plan ensures its effectiveness. DRaaS providers offer tools to perform non-disruptive testing, allowing you to validate your recovery processes without impacting your production environment.
      • Recovery - When the disaster is resolved, and your primary systems are back online, DRaaS facilitates a smooth failback process. Your data and operations are synchronized with the primary infrastructure.

      Benefits of DRaaS

      There are some serious benefits of using a DRaaS of a service platform, the most obvious are:

      • Significantly reduced downtime - DRaaS minimizes downtime by providing near-instantaneous failover to the cloud-based backup environment.
      • Cost-Efficiency - Traditional disaster recovery solutions often involve high upfront costs. DRaaS operates on a subscription-based model, making it cost-effective and scalable to fit your business' needs.
      • Simplicity - Managing a DR plan in-house can be complex and resource-intensive. DRaaS providers handle the technical aspects, allowing your IT team to focus on other critical tasks.
      • Security -  Leading DRaaS providers maintain high levels of security in their data centers, ensuring your data is safe from threats.

      We Can Help!

      If your business is looking for a DRaaS platform that works to meet your organizational continuity needs, our consultants can help. Give the IT experts at Patriot Tech Services Inc. a call today at 877-874-4629 to learn more. 

      Learn More

      Invest in Technology to Avoid These Eight Operational Problems

      Loss of Efficiency

      Technology can significantly improve operational efficiency by automating tasks, streamlining processes, and reducing manual errors. Failing to invest in technology can result in higher operational costs, longer lead times, and reduced productivity compared to competitors who leverage technology to optimize their operations.

      Ineffective Decision-Making

      Data-driven decision-making is a key advantage of technology. Businesses that don't invest in data analytics and business intelligence (BI) tools may struggle to make informed decisions. Competitors using data analytics can identify market trends, customer preferences, and areas for improvement more effectively.

      Innovation Gap

      Technology is a driving force behind innovation. Companies that neglect technology investments may fall behind in terms of product development, customer experience, and the ability to offer new and improved solutions. This can lead to a loss of market share as customers seek out innovative alternatives.

      Reduced Customer Engagement

      Technology plays a pivotal role in customer engagement through various channels such as websites, mobile apps, and social media. Failing to invest in these areas can result in a poor online presence and reduced customer interaction, which can lead to losing customers to competitors that offer better digital experiences.

      Cybersecurity Risks

      As businesses become more reliant on technology, they also become more vulnerable to cyberthreats. Not investing in cybersecurity measures can put your business at risk of data breaches and other security incidents. Competitors that prioritize cybersecurity can gain a trust advantage with customers.

      Poor Talent Attraction and Retention

      Tech-savvy employees are often attracted to companies that invest in cutting-edge technology. Not keeping up with technology trends can make it challenging to attract and retain top talent. Competitors who offer more modern technology environments may have a recruiting advantage.

      Supply Chain Disruptions

      Technology can help manage supply chains efficiently. Businesses that don't invest in technologies like supply chain management software may be more susceptible to disruptions, such as those caused by unforeseen events like natural disasters.

      Regulatory Compliance Failures

      Many industries have specific technology-related regulations that must be adhered to. Failing to invest in the necessary technology for compliance can lead to legal issues and fines, giving competitors who are compliant a significant advantage.

      At Patriot Tech Services Inc., our team of professional IT technicians can help you design, procure, implement, and support the technology that helps keep your business competitive. Give us a call today at 877-874-4629 to learn more.

      Learn More

      Ransomware is One Problem that Leads to Many More

      The Simple Fact is that Ransomware Hurts in Many Ways

      Let’s walk through what a modern ransomware attack might look like, acknowledging all the ways that the affected business would suffer as a result of the infection.

      • A ransomware attack begins with an attacker reaching out and communicating with an intended victim as part of a phishing attack to gain access to said victim’s device or network.
      • Once the ransomware is in effect, it encrypts all data it has access to, leaving it useless to the user, and that’s if the user isn’t locked out of their systems outright. As a result, productivity is hindered, and potentially eliminated.
      • The attacker may also steal data, putting it up for sale on the Dark Web or using it for other nefarious purposes.
      • The attacker then reaches out to their victim, demanding a ransom before the data will be returned… or, if no payment is received, the data is deleted.
      • Meanwhile, the victim remains unable to operate, suffering downtime with no capability to generate revenue.
      • If the ransom is paid, the victim will be out a significant sum of money, and there’s nothing to guarantee that they’ll get their data back.
      • The victimized business then must wipe their infrastructure to clear out the infection, hopefully having maintained a backup to restore from. Otherwise, they’re effectively starting from scratch.
      • In addition, because the ransomware will have caused downtime for the duration of the event, the interrupted services and potential for stolen data could have easily ruined the business’ trust in the community.

      Ultimately, even if the infected business does everything right (other than the infection), by maintaining a backup, wiping data and implementing this backup, and maintaining open and clear communication… it may not be enough.

      This is Exactly Why You Need to Avoid Ransomware

      Ransomware’s impacts are not only costly, but they stick around long after the situation has otherwise been resolved. Preventing it is your best option, but you also need other protections to help defend your business. The backups we’ve already mentioned, user training to help avoid phishing and other methods of infection, and more can all help keep your business—and by extension, your future—safe.

      We can help. Reach out to us at 877-874-4629 to start a conversation.

      Learn More

      Latest Blog Entry

      In an era where businesses rely heavily on data and technology, the need for comprehensive disaster recovery solutions has never been more critical. The stakes are high when it comes to safeguarding your company's digital assets and ensuring business continuity in the face o...

      Latest News

      Patriot Tech Services Inc. launches new website!

      Patriot Tech Services Inc. is proud to announce the launch of our new website at The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

      Read more ...

      Account login