The TriState IT Experts

We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help Ohio, Kentucky and West Virginia businesses increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Spam Protection Solutions

Regain Control over your Inbox with our unique Spam Protection solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Patriot Tech Services Inc., we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

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      What Our Clients Say

      • Fantastic Support

        As the technology and computerization continued to grow in our practice, so did our I.T. support needs. The response time from the previous company that we were using was getting longer and longer, and this became very frustrating. Unfortunately, when a practice is completely dependent upon technology, a slow response time from an I.T. support company is crippling. After I talked with Chris from...

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      • Patriot-Techs brought us into the 21st century

        We are so thankful for Patriot-Tech, they upgraded our old computers and helped us become more productive. It's great because we can help more people if we can do more. Our old computers were so slow. Thanks guys!

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      • Great techs!

        Our large Dollar General project could not have been completed without your technicians. They were great at completing the sites they were responsible for quickly and correctly. Helped us finish up ahead of schedule which we appreciated! You are our go-to company for work in OH, WV & KY. Thank you!   Ashley Hill NDS - Automated Systems Design, Inc. (ASD)

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      • Extremely Professional

        Tech was extremely professional and great to work with. Our end user was very happy with his performance and his politeness. Thank you for your hard work! Will definitely use again.  

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      • High Praise
        Rainbow Title Co

        Our 3rd party vendor couldn't say enough good things about Patriot's technicians. Their own IT person who supports their products everyday wasn't able to resolve the issue but your guys did!  Even though the vendor was embarrassed, he had high praise for the knowledge and quick work to resolve the issue and get me up and running.  Thank you!

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      Latest Blogs

      Three of the Most Helpful SaaS Applications Out There

      The Big Three SaaS Applications

      Since SaaS platforms are hosted in the cloud rather than on your company’s physical hardware, you can still reap the benefits without dealing with any hassle associated with hosting, management, and maintenance. In fact, the cloud in general can have a dramatic impact on your bottom line, provided you implement it intelligently into your business model. Let’s look at three ways SMBs can utilize SaaS platforms.

      Marketing Automation

      Small businesses can take advantage of marketing automation software to streamline processes that would otherwise be monotonous, repetitive, and time-consuming. This allows companies to automate a wide swath of marketing-related tasks like email marketing, social media management, lead generation, and customer segmentation. You can then use this information to launch campaigns that can help you fully realize the potential of these efforts.

      HR Management

      Human resources are notorious for having many time-consuming and wasteful processes in terms of energy. Some of the common issues businesses run into include employee onboarding, time and attendance tracking, payroll management, performance reviews, and so on. With SaaS, you can automate and manage these tasks so they are done more efficiently.

      Project Management

      How often are you stuck during a project implementation simply because many tasks are involved that all compound on one another? SaaS project management tools hosted in the cloud can help employees and businesses better manage their time and resources, allowing for seamless collaboration and file sharing at the same time. With clear processes carefully outlined in a project management solution, you can ensure that your projects are completed in a timely manner.

      Can We Help?

      If your business is ready to implement SaaS solutions, Patriot Tech Services Inc. can assist with the process from start to finish. To learn more about how you can implement SaaS and change your operations for the better, be sure to contact us at 877-874-4629.

      Learn More

      Tip of the Week: Making Your Network VoIP-Friendly

      How to Prepare Your Network for a VoIP Implementation

      Ensure Your Network Connection is Stable

      As the name would suggest, Voice over Internet Protocol uses the Internet instead of a standalone infrastructure. For this reason, it is vital that your business’ Internet connection is ready to support this added demand. Otherwise, your vital communications will only create bottlenecks in your network.

      So, how do you make sure your Internet is up to the task?

      There are a few steps you need to take. First, you need to know how stable your network is, as a VoIP connection will take up a lot of resources. Therefore, running a speed test will help you establish whether or not your network can support VoIP at all in its current state. This speed test will give you a few important metrics:

      • Latency - how long the data packets containing the VoIP data take to reach you
      • Jitter - how consistent your latency is
      • Speed - how much data can be sent
      • Packet Loss - how many data packets are lost in transit

      If these results fall short of your expectations, it may be time to upgrade your connection.

      Equip Your Business Properly

      Similarly, you must ensure that your network infrastructure is up to snuff. Older pieces of equipment could likely stand for an upgrade, so consider switching to those using Wi-Fi 5 and 6 that are compatible with QoS (Quality of Service) features. If possible, consider using a hardwired ethernet connection for your VoIP needs.

      Of course, you also need to keep your business secure, and that includes your VoIP implementation. You may want to lean on your business’ trusted IT resource for assistance in securing your network against cyberattacks.

      Consider Additional Infrastructure Upgrades

      On a related note, you should turn to this resource for help with adapting your infrastructure to help facilitate the use of VoIP in your business. For instance, it’s totally possible to create a virtualized local area network in addition to your bog-standard local area network to give your VoIP data packets a prioritized place to travel.

      These Are Just a Few Ways to Help Improve Your Use of VoIP

      Turn to Patriot Tech Services Inc. for more! We help TriState businesses with technology needs and challenges of all kinds, and we can help you with yours. Give us a call at 877-874-4629 to find out how.

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      How to Convert and Edit a PDF File

      Create Your PDF Document

      You can create a PDF from any document you have through various methods. The best way to do it is to try to print the document out, except we’re not trying to print it out. When you select Print, choose Save as PDF for the location. You can’t edit these PDFs afterwords, though, so you’ll have to edit the original document and make a new PDF to make changes.

      Convert a PDF to a Google Doc or MS Word Document

      You might need to edit your PDF text, in which case you just open the PDF file in a program that can handle that. Your business likely uses a cloud-based productivity suite like Google Docs or Microsoft Word, both of which have the capability to edit PDFs in their own ways.

      First, you need to change your PDF to a Word format, which will require an Adobe Acrobat license. If you have that, then you can open your PDF, right-click, and select Export. You can export it as a Microsoft Word document or even a PowerPoint or Excel file, then select Convert to save your new .docx file. You can change it in Word before saving it as a PDF again.

      You can pull off a similar trick in Google Docs, but you might run into issues with lists, tables, and footnotes. You can drag your PDF into Google Drive to upload the file. Then, you right-click on it and select Open with > Google Docs. The editable Google Doc of the same file will save with the same name as the PDF. It will look a bit different, so if you want to minimize the file changes, make sure you’re uploading a document with basic fonts and formatting.

      Did you find this tip helpful? Let Patriot Tech Services Inc. help you even more in the months ahead by contacting us at 877-874-4629.

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      Latest Blog Entry

      Software is an important part of any business’ toolset, and for small businesses, Software as a Service, or SaaS, is the most cost-effective way to take advantage of it. The most profitable companies in the world run on SaaS, and so too can your business. Let’s go over some ...

      Latest News

      Patriot Tech Services Inc. launches new website!

      Patriot Tech Services Inc. is proud to announce the launch of our new website at The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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