The TriState IT Experts


We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help Ohio, Kentucky and West Virginia businesses increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

Managed IT Services

Intelligent remote monitoring, proactive maintenance, and behind-the-scenes remote support.

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Network Security

Protect your business from threats like malware, viruses, phishing attacks, hackers and other threads.

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Backup & Disaster Recovery

Ensure peace-of-mind in any situation with the most complete data backup solution available.

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Spam Protection Solutions

Regain Control over your Inbox with our unique Spam Protection solutions.

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When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Patriot Tech Services Inc., we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance religiously, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

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      What Our Clients Say

      • Fantastic Support
        Portsmouth

        As the technology and computerization continued to grow in our practice, so did our I.T. support needs. The response time from the previous company that we were using was getting longer and longer, and this became very frustrating. Unfortunately, when a practice is completely dependent upon technology, a slow response time from an I.T. support company is crippling. After I talked with Chris from...

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      • Patriot-Techs brought us into the 21st century

        We are so thankful for Patriot-Tech, they upgraded our old computers and helped us become more productive. It's great because we can help more people if we can do more. Our old computers were so slow. Thanks guys!

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      • Great techs!
        Conover
        USA
        www.asd-usa.com

        Our large Dollar General project could not have been completed without your technicians. They were great at completing the sites they were responsible for quickly and correctly. Helped us finish up ahead of schedule which we appreciated! You are our go-to company for work in OH, WV & KY. Thank you!   Ashley Hill NDS - Automated Systems Design, Inc. (ASD)

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      • Extremely Professional
        Huntington
        CVS

        Tech was extremely professional and great to work with. Our end user was very happy with his performance and his politeness. Thank you for your hard work! Will definitely use again.  

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      • High Praise
        Ashland
        Rainbow Title Co

        Our 3rd party vendor couldn't say enough good things about Patriot's technicians. Their own IT person who supports their products everyday wasn't able to resolve the issue but your guys did!  Even though the vendor was embarrassed, he had high praise for the knowledge and quick work to resolve the issue and get me up and running.  Thank you!

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      Latest Blogs

      Tip of the Week: Creating Google Forms that Auto-Populate Google Sheets

      It’s actually a lot easier than you might think.

      You’ll Rely on Two Tools: Google Forms and Google Sheets

      Let’s walk through the process.

      First, Start with Google Forms In Google Drive, select New in the top-left corner and then Google Forms. This will open the start of a brand new form.

      Change the document name to whatever you need to keep it organized, and update your form title to the name you want your participants to see. The name you’ve given the document will automatically populate here, but chances are you will want to name it something else.

      Let’s assume this is meant to be a client satisfaction survey, so we’ll update the document name to “Satisfaction Survey” and call the form “How Are We Doing?”

      You’ll also see the option to create a form description—your opportunity to sell your form and provide any pertinent information or instructions you want to communicate to the person filling it out. You can also add more instances of this module throughout your form to differentiate between different sections. We’ll touch on this a little more shortly.

      From there, we can move on to the questions we want our form to include. Fortunately, Google gives us plenty of options to customize our form’s formatting and the fields we want our audience to fill out.

      How to Populate Your Form

      On the right side of the module, you’ll see a variety of buttons.

      Each of these buttons offers a different utility:

      • Add question - This allows you to add another question module to your form
      • Import questions - This allows you to import questions you’ve already populated in another form
      • Add title and description - This allows you (as we mentioned before) to add an additional form title and form description to help differentiate between different sections.
      • Add image - This allows you to insert an image from various sources into your form.
      • Add video - This allows you to insert a YouTube video by searching for it or identifying the appropriate URL.
      • Add section - This allows you to split your form into sections (or different steps) so your participants can navigate through or submit it.

      Returning to the add questions button, you can choose from various question types depending on your needs and the intention of your form. You can also establish if the form will be accepted without each question being filled out. These question types are followed by examples of how they look in Google Forms:

      Short Answer
      This module allows you to prompt an audience member to provide a brief, one- or two-sentence response to a question.

      Paragraph
      This module allows you to prompt an audience member to write a short paragraph responding to your question.

      Multiple Choice Question
      This module allows you to create a multiple-choice question for your audience member to answer, including an “Other” field where they can insert their own response.

      Checkboxes
      This module allows you to create a list of checkbox options for your audience member to select from, including an “Other” field where they can insert their own response.

      Dropdown
      This module allows you to create a dropdown box with options for your audience member to select from.

      File upload
      This module allows you to enable your audience member to upload documents from Google Drive, with you establishing limits to what can be uploaded.

      Linear Scale
      This module allows you to give your audience members a numbered range within which they can provide a value in response to your question.

      Multiple Choice Grid
      This module allows you to create a group of multiple choice questions formatted as a grid, which makes asking numerous questions that would be answered the same way much easier.

      Checkbox Grid
      This module allows you to create a group of multiple choice questions formatted as a grid, with the option to select multiple answers for each question. This makes asking numerous questions that would be answered the same way much easier.

      Date
      This module enables you to give your audience the capability to select a date, whatever reason a date needs to be specified. 

      Time
      This module enables you to give your audience the capability to select a time, whatever reason a time needs to be specified.

      Reviewing Your Responses in Google Sheets

      You may have noticed that three options follow you as you scroll down the page: Questions, Responses, and Settings.

      The Questions tab opens by default in Google Forms, so we’ve been operating in it thus far. As the name suggests, it is where you configure the questions that your form asks. The Responses allow you to review what your audience has submitted, visualizing the data in a few different formats and allowing you to look at this data in a few different ways, while Settings is effectively what you’d expect, giving you options to make your form an interactive quiz—giving you an entirely new use case—and determining how you collect your responses.

      However, it is back in the Responses tab that we can find the element that is pertinent to our processes today: creating a Google Sheet

      Moving Your Form Responses to Google Sheets

      This part is laughably simple. Under Responses, you’ll also find a button to Link to Sheets.

      That’s it. It’s as simple as that. Clicking that button will pull up a window asking you whether to add the results to an existing spreadsheet or create a new one to display your outcomes. The three-dot menu next to the button allows you to set up email notifications for new responses, adjust where your responses populate, and enable you to unlink your form, download a CSV of your responses, print all your responses, or delete all of them entirely. It will even keep it up to date as more responses come in.

      Hopefully, This Walkthrough Helps Make the Process Clear

      This is just one small sample of what your technology can do in the right hands. We can help ensure that its support and maintenance are in the right hands, too. Reach out to us to learn more about our managed services.

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      Opportunity Cost, Return on Investment, and Saving Money with Technology

      Understanding Opportunity Cost

      To calculate the opportunity cost of technology, you first need to consider its features and benefits. Opportunity cost is how much your organization loses as a result of not leveraging these features and benefits. For example, let’s consider the opportunity cost of not having a productivity suite for your business with all of its modern-day amenities. You lose a lot without access to these apps, cloud access, integrated communications solutions, and secure file sharing—so much that it could be to your business’ detriment.

      The Value

      There is one glaring problem with calculating opportunity costs for your business: you need to understand the technology before you can make an accurate estimate for it. You’ll have to consider how other organizations have used it to solve similar problems and how other technology solutions can address the same challenge. You would then compare these solutions side-by-side to determine which one of them would provide a better return on your investment.

      Making Tough Decisions

      While statistics make deciding things easier, they are not always the be-all and end-all. You also must consider your organization’s specific needs and how these solutions are actually going to address them. If your organization does not lose anything regarding opportunity cost by working with cheaper software, then perhaps that is the best way to get the highest ROI.

      On a similar note, though, if there is a significant opportunity cost to a potential solution—perhaps one that would help you drive more sales or open up your services to new clients or markets—then the feature-rich solution is worth the investment. Again, knowing your business inside and out will help you make the best decision possible with your IT solution acquisition.

      Let Us Help Your Business

      If you need assistance with your technology management, Patriot Tech Services Inc. has a plethora of knowledge you can leverage to benefit your business. We can help you identify the best return on your investment and ensure that you won’t be leaving any unaccounted-for opportunity costs on the table. Learn more by calling us today at 877-874-4629.

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      Some of the Best Practices for Internal File Sharing

      Focus on Data Protection

      Most file sharing occurs during work hours, making robust data protection standards essential. Rather than relying on lax measures, prioritize data protection by integrating solutions that enable secure file exchange within email, thereby avoiding the need for third-party platforms.

      Business-Class > Consumer-Grade

      Consumer-grade file-sharing services often pose security vulnerabilities and compliance issues. Choose a solution that offers comprehensive security controls, such as access management, expiration settings, and e-discovery features, to ensure regulatory compliance and data protection.

      Embrace Cloud-Hosted Platforms

      Regardless of your organizational requirements, using a cloud-based file-sharing solution offers significant advantages, such as rapid deployment, high-performance and fully managed infrastructure, and, most of the time, comprehensive backups.

      Consider Integrations

      Instead of standalone file-sharing systems, choosing more integrated systems that incorporate essential functionalities like email security and other services is prudent. Streamlining your software ecosystem without compromising security will enhance efficiency and improve file security.

      Provide Comprehensive Training

      Effective file-sharing systems require thorough training to take full advantage of. Educate your staff on data handling best practices, the risks associated with improper data management, and the specific procedures your company chooses when you are using file-sharing platforms.

      Balance Security and Usability

      While maintaining robust data security is crucial, ensuring ease of use is equally important, especially for dispersed workforces. Choose business-class solutions that offer consumer-grade usability to minimize the risk of compromised data security due to user error.

      We Can Help!

      At Patriot Tech Services Inc., we specialize in optimizing data flow, enhancing file security, and facilitating efficient file sharing for organizations. Contact us today at 877-874-4629 to talk to one of our knowledgeable consultants about your organization's IT.

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      Latest Blog Entry

      There are several reasons to use a form to collect data for your business, from customer impressions and service needs to employee feedback about internal matters as a means of collaborative decision-making. The trouble comes when it is time to compile all the responses… unl...

      Latest News

      Patriot Tech Services Inc. launches new website!

      Patriot Tech Services Inc. is proud to announce the launch of our new website at www.patriot-techs.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

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