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Communications are critical for businesses of all sizes, including small businesses and their telephone systems. While the technology likely still plays some role in your office, other means of communication have likely come to the forefront. In some ways, the traditional telephone has been left behind…with Voice over Internet Protocol largely taking its place.
Let’s discuss why VoIP is phasing out traditional telephony, particularly for businesses.
One of the biggest problems with your office landline is the fact that you need to be in the office in order to use the phone—something that takes away from your capabilities while working remotely. VoIP uses the Internet to transmit the call data, which means it can be hosted on your workstation and your mobile phone, allowing you to answer calls wherever you happen to be working. As you might imagine, this heavily influences your productivity.
While most additional features and capabilities that traditional telephone services offer come at an additional cost, VoIP includes them—and adds more than traditional telephony is able to. You get instant messaging, video conferencing capabilities, and dozens of other baked-in features by adopting VoIP—with no extra charge for services you don’t need or want, or for long-distance calls.
Traditional telephone systems are challenging to scale, simply because of the need for ports and lines to connect across the office and the limited space available to do so. Plus, there’s only so much room in the office for people to set up their desks. VoIP helps eliminate these challenges, again, by utilizing the Internet and making it far simpler for new extensions, accounts, and hardware to be added
If implemented correctly, VoIP is a hugely beneficial technology to introduce into your business. We’ll help you manage it to pull even more benefits out of it, while you’re able to focus on your day-to-day tasks. Learn more about our various services by giving us a call at 877-874-4629.