croom new

Patriot Tech Services Inc. Blog

How To Prepare for Literally Any Change in Your IT

How To Prepare for Literally Any Change in Your IT

Technology changes rapidly, whether we like it or not. Most of the time, that change is beneficial; you can get more done, gain more visibility, stretch your resources further, and do things you wouldn’t have thought possible (or at least affordable) a few years ago. Other times, technology changes come with the frustration of having to learn something new, develop new processes, and deal with a cavalcade of other annoyances that just make you want to go back to ‘simpler’ times. Today we’re going to talk about how to prepare you and your organization for the inevitable changes that your IT will be facing over the next few years.

Document Everything

Whether it comes to mapping out and deploying a 50-user network or just installing a new printer, thorough documentation is critical. It doesn’t matter who worked on the project, someday, somebody else will need to touch that device or software, change some kind of configuration, or replace something. If they aren’t intimate with what was done during setup, they will either be spending a lot of extra time getting familiar with the past or they will miss some key feature or element and need to do the work twice.

I’m being vague here, because this literally applies to each and every detail of your organization’s IT. Here’s an idea of what definitely needs to be documented:

  • Hardware/software purchase dates and warranty information
  • License information (how many users/devices, how long is the license for, etc.)
  • Model and serial numbers, product keys, etc.
  • Who installed it and when.
  • What steps were taken to install it. Were any workarounds or special configuration options used?
  • Where can we get support for each individual component and for how long?
  • Configuration settings for the hardware and software.

Your documentation will likely change based on what aspect of your IT is being documented. For example, a router will have different information than your Microsoft Office deployment.

At Patriot Tech Services Inc., we document everything we do carefully. It’s one of the most important skills we train our technicians to do. Without thorough documentation, supporting complex network environments with a lot of moving parts would be a logistical nightmare and a lot of time and money would be wasted on seemingly simple tasks.

Be Prepared for Some Kicking and Screaming

Often when a business invests in new technology, someone is going to be resistant to change. “I liked it the old way,” or “This doesn’t make sense, it just makes my job harder,” are a couple common responses to anything new. We’re not saying you shouldn’t listen - if productivity is being hindered then something needs to be done.

The problem is, changes in tech often require a change in the steps an employee makes. If Larry has been doing his job the same way for eight years, implementing a new line of business app for him to learn is going to take him out of his routine a little and require him to get good at the new software.

Ultimately, most employees want to be good at their jobs. To counter the resistance to change, educate your staff about the benefits of the change, and what it means for them and the company. Admit that the goal isn’t to make their jobs harder, and that training will be provided to iron out the new system. The same goes for when you implement new security requirements. Nobody likes having to use two-factor authentication, but the benefits outweigh the hassle. 

At Patriot Tech Services Inc., we understand that old routines can be hard to break. If you are looking to revamp and upgrade your network, we can help make the transition smooth. Give us a call at 877-874-4629 to talk about your needs.

Productivity Can Be Stymied By Using Too Much Data
The End of OneNote as You Know It, Part 2
 

Comments

No comments made yet. Be the first to submit a comment
Already Registered? Login Here
Guest
Saturday, August 24 2019
If you'd like to register, please fill in the username, password and name fields.

Captcha Image

Mobile? Grab this Article!

Qr Code

Tag Cloud

Tip of the Week Security Technology Best Practices Privacy Network Security Internet Productivity Hackers Business Computing Google Cloud User Tips Microsoft Innovation Software Computer Data Tech Term Efficiency Malware Business Management Mobile Devices Workplace Tips Smartphones Hardware Data Backup Smartphone Browser Hosted Solutions Email Windows 10 Upgrade Windows 10 Small Business Office 365 Apps Internet of Things Data Recovery Backup Business IT Services Communication communications Android Cybersecurity Windows IT Support Gadgets Mobile Device Management Miscellaneous Data Security Outsourced IT Business Continuity Network Passwords Productivity Best Practice VoIP Artificial Intelligence Automation Operating System Health Information Disaster Recovery Cybercrime Spam Holiday Users Server Employer-Employee Relationship Managed Service Gmail Two-factor Authentication Networking OneNote Virtualization Office Phishing Saving Money Social Media Blockchain Ransomware Managed Service Provider Money Wireless Hacking Google Drive Data Management Bring Your Own Device Budget Word Applications Remote Computing Vulnerability User Error Facebook Bandwidth Managed IT Services Update Alert Cost Management Chrome Law Enforcement Tech Support Government Microsoft Office Collaboration Data Breach DDoS Encryption Access Control Sports Financial Proactive IT Data Loss Quick Tips Evernote Risk Management Firewall Project Management Devices Managed IT Services Google Docs Going Green Telephony Router eWaste Printing Wireless Technology Human Resources Information Technology Meetings Hybrid Cloud Mobile Security Wi-Fi BYOD Saving Time The Internet of Things Windows 7 Google Assistant Safety Social Engineering Business Technology Cloud Computing Computers Apple Save Money Fraud Password iPhone Streaming Media File Sharing Wireless Charging Recovery Travel Telephone Systems VPN Application Mobile Device Retail Social Conferencing Search Marketing Personal Information Office Tips Politics App Cortana Biometrics Machine Learning Tablets Data storage Language IT solutions Camera Server Maintenance Internet Exlporer Wearable Technology Administrator Ciminal Alexa for Business Storage Voice over Internet Protocol Remote Monitoring Hosted Solution PowerPoint Gifts Hard Drive Telephone Micrsosoft Data Protection Device Security Medical IT Avoiding Downtime Legislation Computing Computer Forensics Downtime WannaCry NFL Distributed Denial of Service Instant Messaging Projects Investment Chromebook Admin Running Cable Access BDR WiFi Vendor Sabotage Credit Cards Customer Service Hyperlink Digital Signage IT Management Teamwork 5G Trending History Comparison App store Bluetooth Workers Management E-Commerce Virus ROI SaaS FAQ Keyboard Shortcuts Transportation IT budget Vendor Management Employee-Employer Relationship PC Managed IT Wasting Time Processor Files Humor Spyware Shortcut YouTube Microsoft Excel Private Cloud Specifications Fax Server Uninterrupted Power Supply Updates Wireless Internet Mobility Payment Cards Windows Ink Television Laptop Proactive Battery Windows Server 2008 R2 Business Intelligence Charger PDF Bloatware Payroll Robot Excel Paperless Office Commerce Benefits Accessory Patch Management IT Support Amazon Legal Scam Employees Antivirus Sales Identity Entertainment Microsoft Word Gamification Hacker Customer Relationship Management Employee Google Maps Touchpad Websites Display Mobile Office Mobile Computing Value Emergency Lithium-ion battery Security Cameras Audit Identities Software as a Service Testing Smartwatch Branding Peripheral Chromecast Edge Virtual Assistant Education OneDrive Data Privacy Development Touchscreen Disaster Maintenance Memory Break/Fix Augmented Reality Operating Sysytem Data Theft Reputation Identity Theft Co-Managed Services Twitter Cleaning Computer Fan Company Culture intranet Data Storage Music Virtual Reality Hard Disk Drive Sync Scalability Emails SharePoint Hiring/Firing CrashOverride Printer Server Phone System Worker Commute Analytics Near Field Communication Worker Automobile Screen Mirroring End of Support Books How To Computer Care Thank You Presentation Webinar Smart Technology Network Congestion Work/Life Balance Monitors USB Science Printers Cast Advertising Electronic Medical Records Adobe Unified Threat Management Compliance Current Events Unsupported Software Congratulations User IT solutions WIndows Server 2008 Video Games Big Data Relocation Save Time Nanotechnology Tablet WIndows 7 Upgrades iOS Licensing Administration IT consulting Regulation Samsung Windows 10s Settings Consultant HaaS Computer Accessories Root Cause Analysis Cameras Managing Stress Point of Sale Text Messaging Regulations Black Market Training Experience Best Available Solid State Drive Outlook Flexibility Employer Employee Relationship Cache HBO Keyboard Mouse Printer Hard Drives

Sign Up For Our Newsletter

  • First Name *
  • Last Name *

      Latest Blog Entry

      When you are in the market for some new computers for your business, ensuring that you are targeting the right hardware is important. To educate people on what they should be looking for in a new computer, we have decided to put together a multi-part series detailing the dif...

      Latest News

      Patriot Tech Services Inc. launches new website!

      Patriot Tech Services Inc. is proud to announce the launch of our new website at www.patriot-techs.com. The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.

      Read more ...

      Account login